Mobile contract HELP !!!!!!!!!!!!

[gritbinsales]

Hi all,

I have 2 phone contracts with virgin, 1 with orange

1 @ £ 35.00 per month
2 @ £ 7.50 per month

ALL IN CONTRACT

I had a call from a 3 network salesperson, and offered me, 3 new phones
1 at £ 25.00 per month to re-place the £ 35.00 contract with orange
2 at £ 10.50 per month to re-place the £ 7.50 contract with virgin
AND THEY WOULD PAY ALL THE TRANSFER FEE'S AND PORT THE ORANGE NUMBER

ALL HAVE 1250 MINUTES 150 TEXTS

Today the contracts came through the post ALL AT £ 35.00

And the offices is closed

HAVE A MADE A HUGE MISTAKE

Adrian

 

[gritbinsales]

Also, is it right that once you sign for a phone contract your locked in

 

[Rydalcommunications]

hi

call our offices on monday, and we will help you get out of these.

it was probably not even three direct who called you.

our office number is 0845 224 7017.

ask for myself, and i will tell you what to do!

Regards

 

[stugster]

Alternatively, I'll give you some advice on the open forum rather than trying to make (what looks like) a quick buck out of someone in a sticky situation.

Don't sign the contracts. Phone them on Monday and simply explain the situation.

Take things no further with them, stop all payments, and make sure you explain the situation CLEARLY. Don't get stressed. This is either a scam or a mistake.

Either way, if the conversation on the phone went as you say it went, and you don't sign any contracts, they've got no way to hold you to it.

 

[stugster]

[Duplicate Post]

 

[gritbinsales]

Hi, they said on the phone !

this part is recorded and forms part of the contract, is this ok

I said yes....but only to the above...not to the 35.00 PER MONTH

 

[stugster]

So either they correct the mistake and honour the prices you discussed on the phone... or you walk away and tell them to b1te sh1te

 

[gritbinsales]

I will post their reply

 

[gritbinsales]

so been on to 3, and have told me it a 96.00 deal
i need to speak with the agent ------------ ye guess what i'm on hold

 

[~serenity~]

I had a phone call offering me a similiar deal a few months ago, so I'm pleased I wasn't able to take up the offer after hearing this. I hope you manage to get this sorted.

 

[ScotComp]

If you purchased the phones over the phone then you should be looking at the Distance Selling Regulations and cancelling them under the 7 days as long as the phones are consumer phones and not business ones.

Sometimes the networks won't honour the DSR if it's an upgrade though.

 

[Pete31]

there are few things in business that rile me more than third party sales agents blatently lieing and creating c**p for people. when you find out the name of the agent, let us all know so we can spread the word.
Then ill call them up and offer them a really cheap carpet cleaning deal, one day only mega cheap, dont tell my boss, no im not on commission etc etc..then turn up and screw them for £1000's!

 

[Loaded Studios]

All i would like to add is stuff the contracts. giffgaff.com