marking goods

[glass]

I sell a range of sports cams, they do not sell very well, one or two a month. I sold one recently, hurray, before sending it out I tested it. It arrived yesterday, today I got a request for money back. The guy says it has poor picture quality. I am guessing he is going to switch the cameras

So anyone marks their goods before sending them out, if so how?

 

[MH1]

UV pen is an easy method, used to mark loads of products, particularly mobile phones, useful when the client attempts to bring back a faulty one bought elsewhere.

 

[toastking]

UV pens in unobtrusive places (so not on the top if its going to be used at night) is the best solution to this problem, since most other labels or stickers will be removed.

 

[DougDesigns]

I am glad that I have read this, for a VERY short period of time I sold action cameras and never marked them. I know now that if I ever sell electronic devices to do that.

 

[Bri]

I know it might not be cost effective on such a small item, could you have an anti tamper strip with your company name and 'warranty void if removed' on the body fitted, thats sometimes an effective deterrent in itself.

 

[Faevilangel]

Either a UV pen on the barcode / serial strip? Normally in the battery compartment etc.

I got given a link to a site, can't remember link though. It was a patented sticker, that is unremovable (it breaks like the game stickers do) but it's tiny and unobtrussive.

There are a few methods but the most cost effective method is uv pen, always mark it where someone may not check, like the battery compartment, or under the item, never do it on a case etc that can be replaced.

 

[glass]

I got given a link to a site, can't remember link though. It was a patented sticker, that is unremovable (it breaks like the game stickers do) but it's tiny and unobtrussive.

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Been searching the net on this anyone have any idea who supplies such things and cost

 

[RBS]

Been searching the net on this anyone have any idea who supplies such things and cost

Lot of comapnies sell, cheap. Go google.co.uk and search "security labels", "security holograms".

What I do: when I sell product I print warranty paper and put all serial numbers etc on it, stamp it. Also I attach warranty terms where it says "Warranty void if serial numbers dont match or are missing".