"Mail" on Mac...

[Gavin Harris]

Hi,

I have very little knowledge about Macs so I'm hoping someone has a little more than me. Fingers crossed this is a fairly simple question!

I'm setting up a mail account for a client, and on a normal Outlook Express client, I would tick the "My Outgoing Mail Server Requires Authentication" box. I think I've found a similar thing in "Mail" on the Mac but it seems to have lots of different options.

If you know what I should be doing (and if it's possible for a screen shot of a similar setup) your advice would be much appreciated.

Many thanks

Gavin

 

[Calibre Designs]

Hi Gavin,

I have an expert IT guy who could possibly talk you through or provide support through the phone. PM me if you would like his details.

Thanks

Kay

 

[ArtooTeetoo]

Like so many other features between Mac OS X and Windows the same ability really is there, it is just laid out differently. Assuming that your mail provider is using basic password authentication, to turn on SMTP authentication for your Mail account you will need to following these steps:

1- Open Mail.
2- From the Mail menu, choose Preferences.
3- Click the Accounts icon.
4- Click the arrow box on the Outgoing Mail Server (SMTP) pop-up list and choose Add Server.
5- In the Outgoing Mail Server field, type in your mail providers SMTP server address (e.g., mail.orcsweb.com).
6- Click the arrow box on the Authentication pop-up list and choose Password.
7- In the User Name field, type your full email address or username.
8- In the Password field, type your e-mail password.
9- Click the OK button.
10- Close the Accounts window.
11- Click the Save button.

Step 6 is the one to really pay attention to. There is where you are actually turning on SMTP authentication. Now you know when someone says to turn on SMTP authentication, and you are using Mail on Mac OS X, where to go and turn that on.

 

[Courir]

Hi Gavin,

Welcome to Mac's - well worth the move!

Good post above with how to set things up - if you want further help try the Apple site with http://docs.info.apple.com/article.html?path=Mail/2.0/en/ml89.html

Failing this the forums at Apple.com are superb and an answer is normally not more than 5-minutes away: http://discussions.apple.com/forum.jspa?forumID=1223

Best of luck, Mike

 

[Gavin Harris]

Like so many other features between Mac OS X and Windows the same ability really is there, it is just laid out differently. Assuming that your mail provider is using basic password authentication, to turn on SMTP authentication for your Mail account you will need to following these steps:

That sounds about right to me. I was trying to provide assistance over the phone and we pretty much made it to that point, but without seeing what's going on it's difficult to help over the phone.

I'll try that - I'm pretty confident it'll work

Thanks for your help.

 

[Gavin Harris]

Hi Gavin,

Welcome to Mac's - well worth the move!

It's not actually my Mac... I'm a PC man myself. One day I will move the web design side of my work over to a Mac, but not just yet