- Original Poster
- #1
We import psychological assessment software (CD/manual/USB code stick) from the US and Canada, usually delivered by UPS to the UK.
Occasionally there is no charge, more often than not VAT is applied and sometimes VAT and duty.
On an approx. £2k import, VAT is around £450 and duty £75.
We pay the VAT COD to UPS, it goes through our system, and we claim back 3 months later. Duty we argue about but don't get anywhere.
The system appears clumsy - surely there's a better way than having £1k - £2k permanently tied up in the pipeline for a VAT refund?
Occasionally there is no charge, more often than not VAT is applied and sometimes VAT and duty.
On an approx. £2k import, VAT is around £450 and duty £75.
We pay the VAT COD to UPS, it goes through our system, and we claim back 3 months later. Duty we argue about but don't get anywhere.
The system appears clumsy - surely there's a better way than having £1k - £2k permanently tied up in the pipeline for a VAT refund?
