I need help (and harsh truth comments) from real CRM experts!!

MuffinMan

Free Member
Aug 29, 2009
23
0
I have to do a small ppt presentation about concrete examples about using CRM approach to increase sales.

The presentation is not about a CRM software/tools, nor it's about defining CRM academically. What I have to deliver in this ppt is a comprehensive concrete steps by using a CRM approach.

What I have to do in mind are these examples:

- Example1: Using CRM approach to increase sales of a product line by using shopping history. (Smartphone line)

-Example 2: Using CRM approach to increase sales of a specific new product (Samsung Slide PC)

-Example 3 : Using CRM approach to increase sales of a product line for a specific event (Gift cards for Valentine day)

-Example 4: Using CRM approach to increase cross-sales (Home theaters and DVD players for past clients who bought TVs without these).

(you can suggest other examples )

My presentation must not be too long


I started my presentation with a very brief introduction.


and I just did my first example (Smartphone line).

What I want to ask you , dear CRM experts , is your honest and harshest opinions and suggestions ,whether I am on the right track for grabbing what really CRM is or not.




You can fine my (unfinished) presentation attached , it's a ppt file, and you have to run the show view in order to make sense (since i relied on animations and motion paths). I want to learn!

Thank you in advance :) and don't show me any mercy.


here's the download link: http://download410.mediafire.com/s8941zjcxsdg/36aue5gfy43js5g/CRM+presentation.ppt




PS:
Dear Mods, is there any way to upload a file in a thread instead of using an external site? Using a site like this makes the whole thread looks like a scam
:(
 
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