How to win trust from customers in e-commerce communication?

[hqstone]

Hello everyone,
Anyone who want to share opinions of how to win trust from customers in e-commerce communication?
it seems that it is not an easy job.

 

[hqstone]

I think it is important that there is no gap in communication

yeh, but how to do this is a big challenge.

 

[hotsexylingerie]

It's a hard question. I think we should show enough detailed information about ourselves, so that our customers might be trust us.

 

[Jessica-Runway]

be professional, i think!

 

[fortuneluck]

Thanks for your good idea,but it seems hard.

 

[andygambles]

WTF? Is this a post count building thread?

 

[hqstone]

be professional, i think!

good idea, professionalism speaks part of things. thanks

 

[harrylife520]

yeh, but how to do this is a big challenge.

Try to be honest. Take the clients' worry in you heart. Try whatever you can to help them.

 

[moumomo]

maybe for this problem,two points are important: product and service.
the product quality and delivery time, ect. service, communication, and resolve problem, be honest,be professional, that's right

 

[hqstone]

well, i see, the honesty is the basic one

 

[W&N stationery]

honest,if you do everything with your customers just like what you talk with him/her,some of them will feel it...

 

[andygambles]

WTF? Is there some Magic mushrooms going about?

 

[Fun Chiang]

I think the most important point is to keep doing right things, and earn good comments and feedback form the users. If you have just started the business you can ask your clients to give you comments first!
Hope this can help, thanks!