Hi all, All you sales gurus out there. When I get an approach I am struggling with how to go back to them. It is not my natural environment at all and i think I may be coming across wrong. For example I get an email saying, "Hi, I have been refereed to you as someone who can help me" I reply and that's it, it goes cold, sometimes they come back in a week or two and sometimes never. What am i doing wrong?