How long does uploading new site take?

[sonnas]

My dev has finished building a new version of one of my sites, its on a different domain (one i use only for developement and testing etc),

he's said hes uploading the site and its gonna take a while before i see anything (ie th enew version). he mentioned something about swtiching DNS taking time, but if he's just copying / replacing the site on to my exisitng server it should be instantanous-ish? or what is the standard procedure for this?

 

[ScotComp]

If he's doing updates on your dns it can take up to 24hrs for propgation to complete, the actual uploading of a site should be fairly straight forward and be done in a matter of mins (depending on the file sizes).

 

[WebSensei]

If its a simple upload via FTP to the existing host, then it should take minutes.

If its a new host, then it will depend on how quickly the name servers have been updated (they normally say within 24hrs, but is usually quicker).

Edit:
(sorry, above poster beat me to it!)

 

[sonnas]

thats what i thought: he's meant to upload the new site in replacement of the exisiting site on the same server.

so theres no need to update any dns or stuff like that right?

 

[sonnas]

phew....

major miscommunication... he was starting to redirect my dns to the development domain instead of just uploading the new site to my existing hosting..

even thou im not super tech'ed up, i knew something was a miss when he was banging on bout dns gonna take up to 12 hours,..

thanks guys!

 

[sonnas]

how he can justify charging me more now for uploading the new site onto my server instead of the whole dns saga?

how much work can it be to download a copy of the site from development domain, then upload to to the production hosting??

 

[sonnas]

About 10 seconds work and maybe upto 5 minutes waiting for it to upload and download,

How much is he charging you?

USD300!?! crazy isnit!

 

[cmcp]

About 10 seconds work and maybe upto 5 minutes waiting for it to upload and download,

How much is he charging you?

What terrible advice, there's no way you're in a position to make a call like that since you have no idea of the project scope.

Your developer is probably charging by the hour, and if there's ongoing work it's perfectly justified to be "charging more for uploading the site" ie, ongoing work.

 

[sonnas]

Thats insane, how did you even find him?

What site is? How much did the rest cost...

i think he is trying to recoup costs that he didnt account for, as some of the bugs i told him about took him way longer than the thought to sort out.

kind of being held ransom as he has the site..

p.s it a magento site that was really trouble some to upgrade

 

[cmcp]

$300 to download and reupload a site?

You made the judgement before knowing this cost.

Even a CMS with database and adjusting all the settings etc.. wouldn't take that long.....

Actually, $300 works out at 3.5 hours work at UK rates.

 

[sonnas]

I made an assumption from the way he talked,

also it wouldn't take 3.5 hours to move the site... plus it depends what rates you go by

he's just posted this link as his reason:

http://www.magentocommerce.com/wiki/groups/227/moving_magento_to_another_server

 

[cmcp]

I made an assumption from the way he talked,

Not a very reliable technique.

also it wouldn't take 3.5 hours to move the site...

To admin in new requirements, after all there's been a miscommunication and the project's changed... to move over, check and secure a database driven site, not to mention SSL...

I don't doubt that the OP has some beef with the developer, but you're advising blind.

 

[sonnas]

1. Make a MySQL dump file of the database
2. Archive the media and theme directories
3. Copy the files to the other server
4. Install a clean version of Magento
5. Import the dump file to a blank database
6. Move our copied data to the correct places

This would take little longer than an hour and most of that would be waiting time.

Also are both your domains on the same server?

no, they arent on the same server or hosting.

im trying to establish am i being fleeced or not, thats all..

 

[cmcp]

I'm not suggesting you're wrong, and I'm not saying he's not being robbed, I'm saying you can't make a judgement based on no facts, yet you're happy to cry rape.

You don't even know how large the site is. I'd be thrilled if 0.5% of some of my clients sites downloaded in 5 minutes.

 

[WebSensei]

If I was to give him the benefit of doubt, it would depend upon any gremlins he may have encountered - it can happen. But, this should have been an estimate on a smooth upload.

How much was the charge/estimate before work commenced?

 

[sonnas]

Then i apologize for taking it the wrong way, no hard feelings.

If the OP could tell us how many products are in his store then we could more accuratly say if you are being ripped of or not.

theres aprox 500ish products, each a configurable product with associated simple product options

 

[sonnas]

If I was to give him the benefit of doubt, it would depend upon any gremlins he may have encountered - it can happen. But, this should have been an estimate on a smooth upload.

How much was the charge/estimate before work commenced?

agreed costing was USD1200

 

[WebSensei]

agreed costing was USD1200

USD1200 !!!

This must have been more than a backup and upload to new server.

Can you please elaborate on what was/should have been done? Its difficult to give an answer without the technical details i.e size of files, size of images, any canonical changes (http: / www) etc

 

[sonnas]

USD1200 !!!

This must have been more than a backup and upload to new server.

Can you please elaborate on what was/should have been done? Its difficult to give an answer without the technical details i.e size of files, size of images, any canonical changes (http: / www) etc

upgrade existing magento store to new version. old site has really buggy, after the orginal dev hacked away into the core files, and as a result was unable to upgrade to a new version

job was to rebuild new version of site but built in a way that was upgradable for the future. also to optimise speed / performance of the site. no canonical changes, last backup of the existing site was abou 1gb

 

[Posilan]

TBH - $300 isn't that bad.

It works out at around £180 which *could* end up with a 2-3 hour job.

If it takes 3 hours (allowing for the worst from the designer's point of view) it's only £50+vat per hour.

This is not taking into condiseration that he didn't do the initial install so might come up against the unknown.

Steve

 

[WebSensei]

upgrade existing magento store to new version. old site has really buggy, after the orginal dev hacked away into the core files, and as a result was unable to upgrade to a new version

job was to rebuild new version of site but built in a way that was upgradable for the future. also to optimise speed / performance of the site. no canonical changes, last backup of the existing site was abou 1gb

$300 doesn't look too bad if he had to deal with the above issues!

 

[sonnas]

$300 doesn't look too bad if he had to deal with the above issues!

after talking with him, its all good. was just surprised by the sudden increase of $.

like i said earlier,communication breakdown more than anything, and thanks to all whos contributed on this thread.

 

[WebSensei]

after talking with him, its all good. was just surprised by the sudden increase of $.

like i said earlier,communication breakdown more than anything, and thanks to all whos contributed on this thread.

I think your original post implied 'backup and install to new server; $300' which would have shocked most of the experienced poster's. I'm still shocked when people pay £20 to have memory installed in their PC/laptop - everyone is different.

Glad its all sorted, and best of luck.

 

[Posilan]

I'm still shocked when people pay £20 to have memory installed in their PC/laptop - everyone is different.

Why? How much would/do you charge as a professional service?

A £20 counter charge to install RAM in a PC or laptop doesn't seem unreasonable to me and would charge more for a callout - especially if the customer was supplying their own memory.

Steve

 

[WebSensei]

Why? How much would/do you charge as a professional service?

A £20 counter charge to install RAM in a PC or laptop doesn't seem unreasonable to me and would charge more for a callout - especially if the customer was supplying their own memory.

Steve

Sorry, I wasn't having a go at professionals charging for a service. I understand you have to cover overheads and expenses. I was just saying you can easily learn to do it yourself, but people still feel comfortable paying others, and then ask why it costs so much. My target was more PC World than 'call out' providers.

 

[cmcp]

Glad this never turned into a witchhunt.

 

[WebSensei]

Glad this never turned into a witchhunt.

Me too. Its always swings and roundabouts until you see the full picture. Sorry OP, but this could have been answered in a few posts if we had the full details in the first place.

 

[astutiumRob]

how much work can it be to download a copy of the site from development domain, then upload to to the production hosting??

Depends on ...
* what the site is created with
* whether there are DBs and users to create/populate
* if there are configuration files to change
* how large the site and supporting files is
* the speed/quality of the network of your host
* the upload capability of their connection
and other factors

As to whether it should be an additional cost - that depends on what you agreed for the contract/work.

 

[DotNetWebs]

...I'm still shocked when people pay £20 to have memory installed in their PC/laptop...

You may know how easy it is but that's because you are PC literate and have PC experience.

But imagine somebody who doesn't know anything beyond switching it on and using it.

If they suddenly think "I will learn how to do this myself". They are still going to have to do a bit of research. The hardest bit will probably trying to find out what type of memory to purchase that is physically suitable for their machine and of an appropriate size for there needs and operating system.

Then what recourse do they have if it goes wrong? In the worse case they could damage and incapacitate their machine.

So even though they are an intelligent and capable person, they would still have to waste an hour or two doing this job while have some reservations of the consequences of getting it wrong...

...Or they could pay somebody £20 to do it and then use the time they would have wasted to get on with their business safe in the knowledge that it is now somebody else's problem.

I with cmcp on this. Too many times we see on this forum people posting "you are being ripped off" without people looking at the full picture.

Off course it is possible that OP has been 'overcharged' but it's impossible to say without knowing all the facts.

But the fact that OP says:

...after the orginal dev hacked away into the core files, and as a result was unable to upgrade to a new version...

Suggest to me that the costs may well be justified.

Regards

Dotty

 

[vablo]

If you use FTP to upload your site then no worries.
It will takes surely a few minutes.