Help please! - Paypal

[minniebell]

I run a web site and up to now customers have paid via paypal, but a customer contacted me tonight the website will not let them go in paypal it comes up with the message -
This content cannot be displayed in a frame
anyone please help.

 

[arcon5]

Sounds like a browser setting issue on your clients side

 

[OldWelshGuy]

WIisitech is a new member asking you to add him to skype be VERY careful about who you give your paypal information to.

I have deleted his message,

 

[zigojacko]

Looks like you may need to change the Paypal configuration on your website.

We can't help further without knowing your ecommerce software and how your website 'talks' to Paypal.

Quite possibly, your website has been constructed poorly/incorrectly and is loading content via frames and this is insecure for and prohibited by Paypal. Without seeing the site, there is no way we can confirm for you.

 

[antropy]

It sounds like it might be a hacking attempt actually:
http://social.msdn.microsoft.com/Fo...ot-be-displayed-in-a-frame?forum=netfxjscript

Perhaps get your web host to run an anti-virus/malware scan.

 

[KateCB]

Looks like you may need to change the Paypal configuration on your website.

We can't help further without knowing your ecommerce software and how your website 'talks' to Paypal.

Quite possibly, your website has been constructed poorly/incorrectly and is loading content via frames and this is insecure for and prohibited by Paypal. Without seeing the site, there is no way we can confirm for you.

If other customers have paid in the past without problem using PayPal from the same website, it can't be a frames issue. Blaming the site construction is not helpful as it clearly has worked well previously, and frankly blaming the original designer damages your credibility as a designer/web developer etc.

It could be that particular customers browser settings, or a glich at PayPal's end at that particular time, or a blacklisted IP at that customers address or indeed a hack attempt.

 

[zigojacko]

If other customers have paid in the past without problem using PayPal from the same website, it can't be a frames issue. Blaming the site construction is not helpful as it clearly has worked well previously, and frankly blaming the original designer damages your credibility as a designer/web developer etc.

It could be that particular customers browser settings, or a glich at PayPal's end at that particular time, or a blacklisted IP at that customers address or indeed a hack attempt.

Things change, like Paypal requirements / terms and conditions. It is quite common for things to break when terms change, even when they were working perfectly for years before.

And "frankly", no-one blamed anyone. We're stabbing in the dark without being able to see the website hence my suggestions of what the problem could be.

 

[GelatoChef]

Need more details to assist