Have you got Business Sense?

[Robert Groom]

Hello,
I wonder if the UKBF members can help with some market research I'm currently conducting?
I run a business where we offer to carry out a FREE independent cost analysis for business owners to see if there are cost savings to be made in the areas of card processing / chip and pin, energy, and telecoms.

We are trying to find the best way to contact business owners as they/you, do get sales calls on the phone and in person day in day out, and it has to be very frustrating.

I would like to ask how you would like to be approached by a business such as ours so that we can improve our customer service which we take very seriously.
We would value your honest opinions.

 

[oldoakey]

The problem there is that we get so many cold calls and emails these days that you tend to just tune out and say no to them all after a while, they can be annoying and time wasting.

The only avenue you would get my attention is via email at least then I can look at it when it suits me.

 

[MOIC]

Become a full member on this forum and put an advert in Marketplace.

You have a ready made and targeted audience.

 

[Ahmed Patel]

The problem there is that we get so many cold calls and emails these days that you tend to just tune out and say no to them all after a while, they can be annoying and time wasting.

The only avenue you would get my attention is via email at least then I can look at it when it suits me.

This was really helpful, Thanks Oldoakey

 

[DebbS]

I agree with Oldoakey, I am more likely to look at an email rather than listen fully to a cold caller.

I also like to have something I can check out to make sure it feels genuine, so the title of the email would have to feel trustworthy, otherwise I will delete the message without opening it.

Debbie

 

[Robert Jones]

Phone calls are straight No (at least for me, i simply hang up), emails however can be looked into if they don't jump in the junk folder.

 

[The Byre]

cost savings to be made in the areas of card processing / chip and pin, energy, and telecoms.

The moment we here the words 'cost savings' we hang up.

The moment we hear "can I speak to the person responsible for . . . " we hang up.

The moment we hear "Hello Sir. My name is Freddy and . . . " we hang up.

The moment we hear "How are you today . . . " we hang up.

We might react to an email, though in the case of the OP, we would definitely not react, as we are perfectly capable of monitoring our processing, communication and energy costs ourselves!