Hassle from a collection agency

H

highlandspring

Over the last 2 years I have been constantly contacted by a company called Phoenix recoveries chasing debt for an individual with the same name as me, but totally different addresses - basically a guy from Belfast.

Each time his debts appear on my credit files which I use a paid service to watch, I contact the agencies:-

Experian
Call Credit
Equifax

Who after a few months of dragging their feet get the entries removed and assurances passed along that the "connection to me has been broken"

What then happens is the same company does a periodic search of the electoral role and "discovers" me again - then the process starts over. I get letters from a series of debt collection agencies then the same debts appear back on my credit files - occassionally for different amounts but always the same 7 or 8 companies mostly catalogue type outfits.

What really annoys me now is that I am on round six of the same story, twice I have been in the process of applying for credit either in the form of a lease for a car or a house mortgage and this has thrown a spanner in the works.

Question is how can I stop this circle going round and round - there must come a point when this becomes harrassment?

This morning two more of the usual letters have turned up and I have started my customary 4 letters reply - 1 to the company and 3 to the credit agencies.

Is their an onbudsman or regulatory that monitors this area - I had thought about the times or Telegraph as another route to expose them or even to generate an invoice for X hours of my times and wack in a small claims court action to recover the said amount back
 
You can apply for an injunction to prevent the harassment provided they've contacted you a number of times. You can also issue a claim against them for damages if they are showing this against your credit rating when they know or should know that you are not the same person. You would have to take action against each company seperately.

You could try making a complaint to OFT or the FSA but I'm not sure they will be able to help. They are also very slow in dealing with complaints.

As this has been going on for some time your only option is to start or threaten to start legal proceedings.

I am happy to discuss with you further if you want to get in touch.

Regards

Clare
 
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H

highlandspring

Well the

"The Credit Services Association, which acts as the trade body for the debt collection industry, has recently issued new guidelines to companies attempting to trace people.

It admits occasional mistakes are made by members trying to identify people who owe debts but denies this happens on a regular basis."

is a bit of a laugh... But I guess it depends on how recent the guidance was.

But I am encouraged by the £6.5K compensation paid out. Maybe it is time to hand this to a lawyer.
 
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