HI,
I have a shop, stocked the shop with wedding gowns, and all accessories. advertising on yell.com 118118 . thompsons directory, got a website, face book advertizing, flyers out cards out . shop not a great location but in a bust town. window s displayed nicely :|not one phone call or customer what am i doing wrong . help only been advertising two weeks and had shop that long but not a call. can any one advise me or reassure me from wedding dress lady
Hi,
Firstly, good luck with your new business. We had a wedding shop for a couple of years so we can certainly help you try to avoid some of the pitfalls.
Some of the things you mention we found were difficult to monitor and felt as though they were a waste of money. Also, it is easy to fall into the trap of trying to match your competitors' advertising - in other words you end up paying to advertise everywhere other shops do. Our local paper didn't help matters as they would frequently run themed advertising spreads and you felt obliged to join in as your competitors were in there.
In the end we focused on just a few things.....
1 Website - had lots of dress pics taken from the supplier cd's rather than links to the supplier websites. If you point your potential customers to other sites then they may see a dress they like from a range that you don't stock.
2 Wedding Events - exhibition stand with live models wearing different styles of dresses. Luckily we have 2 daughters (bridemaids) and friends older daughter who wore brides dresses.
3 Networking - make friends with businesses who offered complimentary wedding products/services such as wedding planners, florists, jewellery, hotels, chauffeurs, hairdressers. Get some of their products/literature in your shop and vice versa. Maybe collaborate with them on a joint brochure for a specific event.
4 Main Competitors - get to know the owners of the other dress shops - there will be lots of times that you will simply not have a dress to suit a particular customer and passing them onto another local shop may actually be beneficial to you (get them to fall in love with your bridesmaid ranges first though).
Make sure you get your alterations prices right - they are essential for virtually every sale and a great earner. Even better if you have the skills to do them yourself.
Last point - ensure that you have larger size wedding gowns available for trying on and don't be afraid to sell your stock dresses when you already have the correct size on your rail.
Hope this helps.