- Original Poster
- #1
My office manager is in a quandry as to whether to stick with our current franking machine supplier, Neopost, move to a competitor like Pitney Bowes or start using a Royal Mail service like SmartStamp or Online Postage.
We post maybe 30 items a day on average. A big mailing also goes out monthly, but we get a mailing house to do this for us and are happy with that service.
My office manager just had a run-in with our current provider with whom we were paying about £750 a year up till a couple of months ago, when they came in and replaced the machine with a new one which they said was an essential technical upgrade. Turns out, with all the hidden extras like maintenance costs, we're going to be paying about £1600 a year from now on. Interestingly, they subsequently posted us a contract which remains unsigned by us, though the invoices are coming through at the new rate.
I don't like the underhanded way this was foisted on us and am curious to find out as to whether anyone has done away with their franking machine in favour of a Royal Mail service (particularly Online Postage as my manager runs on a mac - not supported by SmartStamp) and if so, what's your verdict?
We post maybe 30 items a day on average. A big mailing also goes out monthly, but we get a mailing house to do this for us and are happy with that service.
My office manager just had a run-in with our current provider with whom we were paying about £750 a year up till a couple of months ago, when they came in and replaced the machine with a new one which they said was an essential technical upgrade. Turns out, with all the hidden extras like maintenance costs, we're going to be paying about £1600 a year from now on. Interestingly, they subsequently posted us a contract which remains unsigned by us, though the invoices are coming through at the new rate.
I don't like the underhanded way this was foisted on us and am curious to find out as to whether anyone has done away with their franking machine in favour of a Royal Mail service (particularly Online Postage as my manager runs on a mac - not supported by SmartStamp) and if so, what's your verdict?