- Original Poster
- #1
Hi all, been a while since my last post. Have really been busy which is no bad thing.
I have an issue which is causing me to tear my hair out.
In a nut shell, i am a commercial insurance broker. When i give a client a quotation which is way under their target and within deadline etc, they hand it to their existing company who reduces to match my premium.
I have lost count of the amount of times this has happened, basically im doing what they wanted when they wanted.
Things i have tried to do combat this:-
Should i be more strategic in my approach?, or should i play the long game? and accept that each year this happens the client moves closer to my door.
As a final note i am not talking about small savings here as that i can understand im talkng 30% margins.
Your thoughts would be greatly appreciated.
I have an issue which is causing me to tear my hair out.
In a nut shell, i am a commercial insurance broker. When i give a client a quotation which is way under their target and within deadline etc, they hand it to their existing company who reduces to match my premium.
I have lost count of the amount of times this has happened, basically im doing what they wanted when they wanted.
Things i have tried to do combat this:-
- Being up front with the clients in the first place advising them that their brokers will reduce to match. Clients say "oh no thats terrible" then do it anyway.
- Trying to pre-close by saying to clients if i can do it for this price by this date with this cover are you happy to become a client?...same again
- I cant with hold my underwriter as this would be against contract certainty with FSA.
- Making a big deal in my marketing literature about best terms first time from us.
- I have also tried the how can you trust a company that could have done it for x amount and chose to charge you more. However bolting the door after the horse has bolted.
Should i be more strategic in my approach?, or should i play the long game? and accept that each year this happens the client moves closer to my door.
As a final note i am not talking about small savings here as that i can understand im talkng 30% margins.
Your thoughts would be greatly appreciated.
