False Advertising?

K

kjmcculloch

I would say it's a genuine misprint. And I dont think it's an offence. Remember this is only an invitation to treat, it forms no contract. No business need sell anyone anything.

Some have honoured these misprints, Argos messed up with a TV and did sell it at the lower (mistake) price to many people.

I doubt this company will do the same given it's a mistake of about £70k

Kris
 
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popnoodles

Free Member
Jun 24, 2010
10
0
Manchester
Play.com have made similar mistakes in the past. Recently the entire James Bond DVD set was advertised at £9. They covered themselves, either from the beginning or after making the first mistake, with this in the terms:

No contract for the sale of any product will subsist between you and Play.com until Play.com dispatches the product(s) ordered. We will confirm that the product(s) have been dispatched by a confirmation email. This confirmation e-mail amounts to an acceptance by Play.com of your offer to buy goods from Play.com or a third party supplier that is engaged on your behalf by Play.com (whether or not you receive that e-mail).
They don't take payment until they dispatch, so no sale actually goes through at the time you buy online.

I don't know if the sales of goods act works in your favour if Grange have already taken payment but I'd like to know the outcome!
 
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F

Faevilangel

Play.com have made similar mistakes in the past. Recently the entire James Bond DVD set was advertised at £9. They covered themselves, either from the beginning or after making the first mistake, with this in the terms:
No contract for the sale of any product will subsist between you and Play.com until Play.com dispatches the product(s) ordered. We will confirm that the product(s) have been dispatched by a confirmation email. This confirmation e-mail amounts to an acceptance by Play.com of your offer to buy goods from Play.com or a third party supplier that is engaged on your behalf by Play.com (whether or not you receive that e-mail).
They don't take payment until they dispatch, so no sale actually goes through at the time you buy online.

I don't know if the sales of goods act works in your favour if Grange have already taken payment but I'd like to know the outcome!

Most online stores now protect themselves this way by taking payment once the item is dispatched. Tesco, amazon and play do this.
They are correct, there is no contract in place until payment is taken from the card so until they do this, they can cancel any order without any obligation.

The car is definitely a misprint and they won't sell at that price, quite a few stores (like play, amazon) will send the goods out and take the loss, but they are under no contract to as the price advertised online or in a shop is an invite to treat and they can refuse to sell at the advertised price.

If a payment is taken for an item and then they cancel the order, you can use the sales of goods act as they have accepted payment and made a contract with you. They need to either supply the goods advertised, something of a similar spec at the same price or a full refund. Most would refund you and offer you some sort of monetary compensation.
 
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