I have tried with Google before now without any joy whatsoever. Perhaps I was using the wrong wording or whatever.
Any thoughts on Google advertising or anything else would also be helpful.
Thanks again for all the comments - very useful!
Vicky
I wouldn't even consider trying Facebook Ads if you've not had success at AdWords...
I would give AdWords another try, I'm not sure what your goals are, if it's lead generation, e-commerce or brand awareness but right from the off you need to decide your main (or macro) conversion for your campaign(s), assign a monetary value to the conversion and ensure your tracking code is installed on the right page of your website.
This allows you to accurately track success through ROI and if you link AdWords up to Analytics you will also get site engagement information and whole array of reporting that will help you identify keyword opportunities and ones that don't perform.
Once your goals are sorted out consider what you are targeting and build tightly formed themed ad groups with a handful or highly relevant keywords that match the search queries you are targeting, make sure you write a compelling ad creative, include your headline (use DKI), your USP & a clear call to action and importantly make sure your destination URL is the most relevant page for a prospect to land and convert on, make sure your landing page mirrors your ad promise and that the call to action is clear on the page and it is free of clutter, no banners, links off to social media sites, etc.
Use ad extensions like location extensions, site links to make your ad stand out.
Run search query reports regularly to identify irrelevant keywords and add these to your negative keyword list.
Campaigns can always be optimised, keep doing this and you'll get, great CTR, great quality scores meaning cheaper bids to get your required ad rank and importantly great conversions...
There is a lot more to it than this but I hope this gives you a basic guide.
Cheers,
Andrew Baker