Exporting from UK - Small biz - Tax Queries and Basics

romeo b

Free Member
May 17, 2021
136
29
Hello, wondering if we can pick the brains of those who are obviously a lot more familiar with this than ourselves.

A bit of background: We are a non-VAT reg'd UK business, operating on eBay and via our own website, selling small custom made / craft products usually in the value of £10-20gbp, all over the world. About 60-70% of our trade is overseas and EU, so France, Spain, Portugal, Greece.. also a small percentage to Australia, America, Israel.. non EU etc.

Since the start of the year we've been told so many things about what's changing and what we need to do, and then to be told conflicting information.

At the moment we use Royal Mail for 99% of our items, using their online business account (Click/Drop, on a business scale). For those unfamiliar, it basically just pulls eBay orders and website shopping cart orders in, you apply postage and appropriate CN22 customs stuff, HS item codes, apply postage, print labels, then drop it off in bags at the Post Office, and that's that done.

As we aren't VAT reg'd over here, can anyone greatly simplify what's next for us to keep things 'easy'?

It looks like it could be one of the following:

Scenario1: Do absolutely nothing, don't register anywhere or for anything, and send our items with customs completed and HS codes as we do right now, and customer will get a tax/duty bill prior to delivery.

Scenario2: Wait for Royal Mail to introduce a "delivery duty paid" DDP service (which seems to be brewing, but also looks like it's import to UK, not export from UK now that we've looked for a second time at the wording they put out), where we pay more for the service, but the import into the corresponding county is all handled and we either increase our product or postage charges to accommodate this.

Scenario3: Register for this IOSS service in Ireland (I assume people do it there so it's in English and easier to navigate) - then collect the VAT somehow and remit this to relevant country? (This assumes we figure out how to actually collect this pass this money on, from our website/eBay and send it to wherever it needs to go) Does the whole "register for VAT with IOSS" mean anything to a non-VAT reg'd UK seller/business?

The last hurdles seems to be related to registering for this IOSS and how you have to have someone do it for you, eg someone appointed. I didn't want to look too far into that if it's not going to apply to us. Hence a barrage of questions first!

But with regard to Scenario3, we aren't VAT reg'd in the UK as turnover isn't at the threshold, and we primarily sell through eBay and our own website - I assume eBay sort the VAT implications out at their end and the buyer pays it or something?

It's a minefield and causing extreme brain-ache trying to decipher what's the right thing to do - for a non VAT reg'd UK business.

For each thing we read, we read a further conflicting thing elsewhere to say the previous statement is incorrect.

Appreciate any pointers or guidance here.. we've asked Royal Mail as a starting point and will seek proper advice further down the line if we need to, just conscious of a fast-approaching July deadline to get things right.

I am envisaging an enormous mutiny of overseas (repeat) buyers who are being stung with tax bills and import fees otherwise.

Brexit huh? A simpler way to trade.

Cheers
 
Last edited:
D

Deleted member 335660

Hello, wondering if we can pick the brains of those who are obviously a lot more familiar with this than ourselves.

A bit of background: We are a non-VAT reg'd UK business, operating on eBay and via our own website, selling small custom made / craft products usually in the value of £10-20gbp, all over the world. About 60-70% of our trade is overseas and EU, so France, Spain, Portugal, Greece.. also a small percentage to Australia, America, Israel.. non EU etc.

Since the start of the year we've been told so many things about what's changing and what we need to do, and then to be told conflicting information.

At the moment we use Royal Mail for 99% of our items, using their online business account (Click/Drop, on a business scale). For those unfamiliar, it basically just pulls eBay orders and website shopping cart orders in, you apply postage and appropriate CN22 customs stuff, HS item codes, apply postage, print labels, then drop it off in bags at the Post Office, and that's that done.

As we aren't VAT reg'd over here, can anyone greatly simplify what's next for us to keep things 'easy'?

It looks like it could be one of the following:

Scenario1: Do absolutely nothing, don't register anywhere or for anything, and send our items with customs completed and HS codes as we do right now, and customer will get a tax/duty bill prior to delivery.

Scenario2: Wait for Royal Mail to introduce a "delivery duty paid" DDP service (which seems to be brewing, but also looks like it's import to UK, not export from UK now that we've looked for a second time at the wording they put out), where we pay more for the service, but the import into the corresponding county is all handled and we either increase our product or postage charges to accommodate this.

Scenario3: Register for this IOSS service in Ireland (I assume people do it there so it's in English and easier to navigate) - then collect the VAT somehow and remit this to relevant country? (This assumes we figure out how to actually collect this pass this money on, from our website/eBay and send it to wherever it needs to go) Does the whole "register for VAT with IOSS" mean anything to a non-VAT reg'd UK seller/business?

The last hurdles seems to be related to registering for this IOSS and how you have to have someone do it for you, eg someone appointed. I didn't want to look too far into that if it's not going to apply to us. Hence a barrage of questions first!

But with regard to Scenario3, we aren't VAT reg'd in the UK as turnover isn't at the threshold, and we primarily sell through eBay and our own website - I assume eBay sort the VAT implications out at their end and the buyer pays it or something?

It's a minefield and causing extreme brain-ache trying to decipher what's the right thing to do - for a non VAT reg'd UK business.

For each thing we read, we read a further conflicting thing elsewhere to say the previous statement is incorrect.

Appreciate any pointers or guidance here.. we've asked Royal Mail as a starting point and will seek proper advice further down the line if we need to, just conscious of a fast-approaching July deadline to get things right.

I am envisaging an enormous mutiny of overseas (repeat) buyers who are being stung with tax bills and import fees otherwise.

Brexit huh? A simpler way to trade.

Cheers
Hi Romeo,

We are a small gift shop in Spain and we have given up on trying to sell to UK because,like you, our average order is under €50 and postage now a third of that on top. In Spain small retailers pay a higher VAT on purchases but do not have to collect VAT on sales; so exporting is not simple as our prices don’t actually include VAT so we cannot deduct it.

Certainly when we buy from UK suppliers we get stung an admin fee on most occasions, and have to pay Spanish VAT. Also we have had packages turned back at customs because of various technical reasons so we are tending to look for EU suppliers now.

Not heard of the Irish service but is this Southern Ireland that is in EU or isn’t it Northern Ireland.

Have you tried ringing Boris like he suggested as he has all the answers?

Good luck in finding a solution.
 
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It's all change on 1 July 2021.

- Low value consignment threshold withdrawn
- Distance selling thresholds withdrawn
- Online Marketplaces become responsible for applying local overseas VAT at the point of sale, to consignments under 150 euro to non-VAT registered customers.

VAT registration will be required if you intend to supply customers direct from your website, so you might want to block overseas delivery addresses, and only sell overseas via eBay. Ensure you use the right eBay VAT number of your shipping documentation

VAT registered overseas business customers should be supplied on a Postponed VAT accounting basis (basically continuation of reverse charging)

150 euro consignment value favours putting a basket limit of circa £135 on your listings.

The positive aspect of theses changes are that these rules apply to supplies from everywhere, so it reduces the price competition with direct imports from China and the Far East. As the UK applied the Distance Selling directive from 1 January 2021 rather than delaying it, technically you already have this price advantage in the UK.
 
Upvote 0
D

Deleted member 335660

It's all change on 1 July 2021.

- Low value consignment threshold withdrawn
- Distance selling thresholds withdrawn
- Online Marketplaces become responsible for applying local overseas VAT at the point of sale, to consignments under 150 euro to non-VAT registered customers.

VAT registration will be required if you intend to supply customers direct from your website, so you might want to block overseas delivery addresses, and only sell overseas via eBay. Ensure you use the right eBay VAT number of your shipping documentation

VAT registered overseas business customers should be supplied on a Postponed VAT accounting basis (basically continuation of reverse charging)

150 euro consignment value favours putting a basket limit of circa £135 on your listings.

The positive aspect of theses changes are that these rules apply to supplies from everywhere, so it reduces the price competition with direct imports from China and the Far East. As the UK applied the Distance Selling directive from 1 January 2021 rather than delaying it, technically you already have this price advantage in the UK.
So what does this mean on a practical level?

I can sent packages to UK under €150 and my customers will not be liable for VAT?

I was not aware there was any "Distance Selling Thresholds" but fine.

Who is the "online marketplace? I have a online shop so do you mean I now have to collect taxes. What about our UK suppliers. If I order online from them are they going to continue charging us Zero VAT or start charging us UK VAT on top of the Spanish VAT we have to pay?
 
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japancool

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  • Jul 11, 2013
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    I can sent packages to UK under €150 and my customers will not be liable for VAT?

    No.

    Who is the "online marketplace? I have a online shop so do you mean I now have to collect taxes. What about our UK suppliers. If I order online from them are they going to continue charging us Zero VAT or start charging us UK VAT on top of the Spanish VAT we have to pay?

    An online marketplace is eBay, Amazon or the equivalent.

    If you order from a UK supplier, they will not charge you VAT, assuming your order is >£135 and they are not IOSS registered. If it's under £135 AND they are IOSS registered, they will charge you VAT and you will not have to pay Spanish VAT.

    All the information is available, if you take the time to search it out and understand it, instead of moaning about Boris.
     
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    So what does this mean on a practical level?

    On a practical level, as a Spanish gift shop making distance supplies to the UK (and presumably the rest of Europe), you will have had the rules I mentioned applied to you since 1 January 2021 for your UK sales.

    The EU delayed implementation of the 2017 changes to the Distance Selling Directive due to Covid19.

    It means it's a really good time to talk to your accountant (presumably in Spain), to ensure that your processes are set up and the VAT registration and compliance requirements for sales throughout the EU and the UK are considered.

    Selling through online market places may be the simplest option, although obviously they take their pound of flesh.
     
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    romeo b

    Free Member
    May 17, 2021
    136
    29
    VAT registration will be required if you intend to supply customers direct from your website, so you might want to block overseas delivery addresses, and only sell overseas via eBay. Ensure you use the right eBay VAT number of your shipping documentation

    Thanks - so basically, my eBay transactions at the moment won't be affected, and eBay will handle that side of things (and I quote the eBay VAT no on them sales), but for our own website we'll need to handle the VAT side of it therefore register using the IOSS (presumably the Ireland one for sake of ease) and quote that VAT no on the website sales?

    But, remain NON-UK Vat registered as a business? Our turnover for UK sales is well below the threshold for registration.

    As it happens, we send all items via Royal Mail presently using a business account - I wonder if they would handle the VAT side of it if we sent using their proposed DDP services?

    PS. I do appreciate the replies and related queries but can we keep it related to my strictly UK to EU query rather than this whole Spanish gift shop thing that has appeared? It's already confusing enough without a second line of enquiry right in the middle of this! From a logistics point of view for us, nothing is really causing a problem right now and we do all the correct paperwork, but I imagine come July it will get tricky. Cheers!
     
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    D

    Deleted member 335660

    So what does this mean on a practical level?

    I can sent packages to UK under €150 and my customers will not be liable for VAT?

    I was not aware there was any "Distance Selling Thresholds" but fine.

    Who is the "online marketplace? I have a online shop so do you mean I now have to collect taxes. What about our UK suppliers. If I order online from them are they going to continue charging us Zero VAT or start charging us UK VAT on top of the Spanish VAT we have to pay?

    No.



    An online marketplace is eBay, Amazon or the equivalent.

    If you order from a UK supplier, they will not charge you VAT, assuming your order is >£135 and they are not IOSS registered. If it's under £135 AND they are IOSS registered, they will charge you VAT and you will not have to pay Spanish VAT.

    All the information is available, if you take the time to search it out and understand it, instead of moaning about Boris.

    Thanks for update. However I am not sure you are right about "under £135". We are a business and we have to pay Spanish VAT even if UK has charged VAT. We discovered this when setting up the business. We had to paid UK VAT and then got charged Spanish VAT on top.

    I was not moaning about Boris, he was the one that publicly said "Call Me, it's not a problem" and he is the one whose false information got us into this stupid situation in the first place. If people took the time to search things there would be very few posts on this forum.
     
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