Export order and VAT

[MikeJ]

We've a UK customer that wants to buy product from us and ship to Russia. We are quoting FCA Manchester.

We believe that as we're not doing the export, we have to charge VAT on this order. However, they're arguing that as it's FCA and we're doing the export paperwork, that is sufficient evidence for us to zero rate the order.

Can anyone point me in the right direction on this? They say they've done this several times with other suppliers.

 

[The Soup Dragon]

I think, happy to be corrected, but of you aren't shipping out of the country you must charge VAT.

If you get audited you would have to explain or prove that it actually left the country and you wont be able to

 

[MOIC]

Ask the customer's forwarder for the export documentation for proof of export and attach it to your invoice. This is normally sufficient proof that the goods have been exported and thus no need to charge VAT.