Ebay & Amazon Order Management Software

[IATM]

Hi All,

I am looking for some advise, experiences and opinions on the different order management softwares

There seem to be so many available to choose from with prices ranging from cheap to silly.

I understand it is also about what you require so as it stands.

Ebay:
I process approx 100-150 orders a day
Have approx 50 different products
Only use RM PPI for postal

Amazon:
Currently do not sell on Amazon would would like to very soon so the software needs to work for both.

Total orders I am looking to do a month is around 5000-6000 once Amazon is up to speed in the next 2 months

Any recommendations please

 

[dan@webpeasy]

Just to throw this out there; have you thought about your own website?

For example your own website running on a platform like Magento could then sync products to both eBay and Amazon automatically and fairly easily with something like M2E Pro.

What is your budget for this software?

 

[IATM]

Thank you for your reply - I do currently have my own website however traffic and sales are minimal - just to give you an idea it is only maybe 6 orders a month compared to 3500 from ebay.

It is currently set up via opencart. Works well as a standalone.

Budget is a good question - I am willing to spend reasonable amount of money PA/Monthly but the software really needs to be worthwhile.

I have seen 1 stop processing which is charging 320 pounds approx for a whole years subscription, for me that seems reasonable for a year. I have seen some people charge 40-60 a month which I find a little steep but its all about if its worthwhile in terms of its reliability and user interface then yes the business can afford that.

I have also seen pricing up to 200-300 a month - then that is 100% a no for the time being, I really don't see how that would be added value to be at the volume I process.

Maybe I am wrong - happy to take experiences and advise

 

[johndon68]

Linnworks www.linnworks.com generally gets very good reviews from it's customers.

John

 

[ParcelBright]

Try out despatch bay..com we have found that many of our customers enjoy using them.

 

[Jack@GillespieBS]

Brightpearl might be an option worth considering, aimed at small/medium businesses some of the features include Order and Inventory management, paypal, sage pay and online payments integration, automated accounting and prices start from US$99 a month. For more information on Brightpearl and alternatives follow the links.

It's worth trying out a free trial which you can access from our partner page; http://www.gillespiebs.co.uk/brightpearl

Jack

 

[GraemeL]

Linnworks will do it.

G

 

[leshka_uk]

With 58 000+ downloads (check Magento connect for more details) and eBay Inc. investing heavily in continues development of both Magento & M2E Pro you can get top notch functionality literally for free.

There are companies offering Magento+M2E packaged hosting (i.e. simpleservers) and free tutorials & advice (i.e. understandinge) how to DIY

Important decision for you to make now is if you are willing to commit to a particular provider (SaaS) or have a freedom of choice (i.e. switching from M2E at any time) and control over costs (i.e. Magento)..

Argos, Liverpool Football club and thousands of others use Magento+M2E Pro, and Magento+eBay search on Google gives you "non paid" ranking result too..

 

[JodieVeeqo]

Linnworks is very popular, as are Ordoro and Veeqo. Veeqo offers both Amazon and eBay, as well as other sales channels including WooCommerce, Magento and Shopify, and is priced from £25 a month. It can also take care of your labelling and POS . (Worth mentioning I work for Veeqo, so know a fair bit about it.)

 

[Sue Lynam]

Be aware that with Veeqo you have a required one time setup fee, to get you up and running on the software, which is not mentioned on the website at time of writing.

We had a Veeqo demo yesterday, we have between 150 to 220 orders a month, fairly simple organisation shipping via two 3PL warehouses and were quoted a setup fee of between 300 GBP to 500 GBP, with a 3 to 4 week setup timeframe and we will not use Amazon or Ebay marketplaces, or the shipping categories. This came to light in the very last minutes of the demo.

Veeqo, nice people, personable and responsive, good functionality on the application from what I can see via demo and trial, did not like last minute surprise of large set-up fee. Take into account when choosing your application.

 

[Pish_Pash]

I have seen 1 stop processing which is charging 320 pounds approx for a whole years subscription, for me that seems reasonable for a year. I have seen some people charge 40-60 a month which I find a little steep but its all about if its worthwhile in terms of its reliability and user interface then yes the business can afford that.

1 stop processing is quite basic ...for a start, it doesn't allow scripting (and believe me you'll need scripting with the kind of order volume you are now experiencing)....I'm curious how you are managing to fulfill 150 orders per day without an order management system?!

Another vote for Linnworks

 

[wolfitman]

And another for Linnworks.....I've set this up recently for a customer of mine who has just over 1000 SKU's and sells via eBay, Amazon and a soon to be new Magento web site and it works well as a system, once your learn how!

I'm available to help set this up for you if interested.....

 

[phil4v19]

I used linnworks for 4 years. I used to rave about it as it used to be one of the best software applications I had used. However when they converted it to the cloud version (linnwork.net) I did not find it as easy to use or as reliable (had a few issues/bugs) and now that they have doubled the price (£150 basic account) I am looking elsewhere. There are a few good systems in the £150-200 range but too expensive for me so I am currently testing OSOP (onestoporderprocessing), expandly and also considering selro which are all in the (£50-75 mark). I'll let you know how I get on

 

[Rob Herron]

Have a Google for: OrderWise

It's a complete Order, Accounting and Stock Management System which integrates with eBay, Amazon and Magento perfectly. It also links up with whichever courier you are using i.e DPD Ship@Ease or Royal Mail On Demand.

 

[Pish_Pash]

Yeah, the story has moved on since my last contribution to this thread (almost one year ago)...I echo @phil4v19 .....their price 'restructuring' last September was a real shocker, so I spent the 3 months notice I had coding up my own (rudimentary) replacement.

Linnworks - IMHO - are heading very much in the wrong direction & from what I can gather, now have a strategy to offer a basic (& expensive) 'framework' & let others do the donkeywork providing the feature rich functionality that modern e-commerce needs...Linnworks will then skim their commission when you have to pony up for features you actually need....a real shame, a company that grew too fast & tried to be all things to all all folks, but their offering lost its appeal as a consequence (& certainly of late, it seems to be definitely a case of a group of young codeheads forcing onto businesses what they think they need vs. the other way around - I don't recall much from their ahem 'user voice' actually being implemented)