E commerce terms and conditions

djv1230

Free Member
Jun 5, 2011
2
0
Hi, sorry if this is not the right area, I'm new to the forum.

Can anyone recommend the best place to obtain a terms and conditions template for my website that is currently being built, I will be selling to consumers, there seems to be so many options it's really confusing.

Many thanks
 
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andygambles

Free Member
Jun 17, 2009
2,616
687
Scarborough
Hi, sorry if this is not the right area, I’m new to the forum.

Can anyone recommend the best place to obtain a terms and conditions template for my website that is currently being built, I will be selling to consumers, there seems to be so many options it’s really confusing.

Many thanks

A solicitor :)

Your business may have specific requirements that a template may not deal with.
 
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Dono-co

Free Member
May 28, 2011
41
4
it depends on what your selling as to how complex your T's&C's need to be and whether or not you need a solicitor to draw up a specific set of conditions for your business to protect you in the event something goes wrong.

Just as an example if you sell something which, if not used correctly, could lead to the user or another party being injured you may want to have a set of terms drawn up that the customer agrees that they and not you, are liable for ensuring that the product is used in line with the manufacturers reccomendations and that and injury to themselves or third parties is their responibility and not your own.

however if like me you sell a straight forward product then a simple set of terms edited to fit your business should suffice.

i use tiger commerce and they provided a basic set of terms which i simply edited and that works for me.

If it's a template you want then try a google search that should throw up some options for you.
 
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M

Merchant UK

Hi, sorry if this is not the right area, I’m new to the forum.

Can anyone recommend the best place to obtain a terms and conditions template for my website that is currently being built, I will be selling to consumers, there seems to be so many options it’s really confusing.

Many thanks

What do your competitors website show??? Could you not use theirs as an example and then customise it for your own, adding or deleting parts which don't serve any purpose??

Going to a solicitor to draft up a whole new set of T&C's seems to be a bit of overkill on your new venture
 
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PayPoint net

Free Member
Aug 18, 2008
395
70
London
Terms and conditions should be written specifically for your e-commerce business, as what you sell, refunds, returns and cancellation
policies will differ between businesses.

You could also speak to your merchant account provider, as their terms and conditions for your account may specify certain conditions that should appear in your own Ts & Cs.

Although they might be a bit tricky, as well as being mandatory for your customers, terms and conditions are ultimately there to safeguard your business, so ensure that they work for you.

Hope this helps and good luck.

Eva
 
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termsandconditions

Free Member
Dec 28, 2009
652
172
London
Hi, sorry if this is not the right area, I’m new to the forum.

Can anyone recommend the best place to obtain a terms and conditions template for my website that is currently being built, I will be selling to consumers, there seems to be so many options it’s really confusing.

Many thanks

Are you sorted with a solution yet, OP?

Best Regards
 
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DoubleSpeed

Free Member
May 31, 2013
20
1
Bristol
The best site I've found for e-commerce site terms and conditions is e-termsandconditions.com you get them straight away, all you do is enter details about your business and the site generates you customised e-commerce terms and conditions, privacy, cookie policy etc which you can download immediately and then add to your site, just takes a few minutes.

Hope this helps?
 
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templateagreements

Free Member
Apr 22, 2013
70
7
e-termsandconditions.com is quite comprehensive if you are happy to pay £95 (e-commerce package). If you copy/modify your terms from a competitor, see if you can get a qualified professional to review them for free or cheap on the basis that your company will engage them for chargeable work later down the line. It's always worth getting template-based agreements checked by a solicitor.
 
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DoubleSpeed

Free Member
May 31, 2013
20
1
Bristol
We are a Web Design & Internet Marketing Agency and after researching this we now only recommend e-termsandconditions.com to our clients some of the reasons for this are...

  • The e-termsandconditions.com core system templates have been written by qualified solisitors so these have been verified.
  • Their system delivers custom made, tailored T&C's specifically for your business based on some simple questions, just the same a solicitor would ask you in a consultation.
  • The result is that you get complete T&C's which are pre-formatted and relevant to your business for a fraction of the cost that a solicitor would charge (note based on our investigations locally solicitors were quoting £500 plus for Website e-Commerce T&C's
  • The T&C's are available pretty much instantly and as said they are customised for you so there is no need to mess around editing them they can go straight into your site, again saving you time and money
  • Lastly if you copy from another site you run the risk of breach of copyright so the fee is a very small price to pay for peace of mind know you have your own tailored for your business

Hope this helps someone!
 
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threenine

Free Member
Nov 30, 2012
767
174
Swindon
Terms & Conditions adapt and change with the company. Essentially it is a learning document, in which you try protect the business.

I would take the advice of @webstore & @BobbyBoy, and grab a standard set that ensures that you comply with basics of distance Selling act, then you'll have to adapt and alter them as your business evolves, with guidance from your legal counsel.

Terms and conditions are also a great place to add additional benefits in regards to dealing with your company, but also a great place to hide disadvantages.
 
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