E commerce terms and conditions

[djv1230]

Hi, sorry if this is not the right area, I'm new to the forum.

Can anyone recommend the best place to obtain a terms and conditions template for my website that is currently being built, I will be selling to consumers, there seems to be so many options it's really confusing.

Many thanks

 

[andygambles]

Hi, sorry if this is not the right area, I’m new to the forum.

Can anyone recommend the best place to obtain a terms and conditions template for my website that is currently being built, I will be selling to consumers, there seems to be so many options it’s really confusing.

Many thanks

A solicitor

Your business may have specific requirements that a template may not deal with.

 

[Dono-co]

it depends on what your selling as to how complex your T's&C's need to be and whether or not you need a solicitor to draw up a specific set of conditions for your business to protect you in the event something goes wrong.

Just as an example if you sell something which, if not used correctly, could lead to the user or another party being injured you may want to have a set of terms drawn up that the customer agrees that they and not you, are liable for ensuring that the product is used in line with the manufacturers reccomendations and that and injury to themselves or third parties is their responibility and not your own.

however if like me you sell a straight forward product then a simple set of terms edited to fit your business should suffice.

i use tiger commerce and they provided a basic set of terms which i simply edited and that works for me.

If it's a template you want then try a google search that should throw up some options for you.

 

[Merchant UK]

Hi, sorry if this is not the right area, I’m new to the forum.

Can anyone recommend the best place to obtain a terms and conditions template for my website that is currently being built, I will be selling to consumers, there seems to be so many options it’s really confusing.

Many thanks

What do your competitors website show??? Could you not use theirs as an example and then customise it for your own, adding or deleting parts which don't serve any purpose??

Going to a solicitor to draft up a whole new set of T&C's seems to be a bit of overkill on your new venture

 

[webstore]

We have some at http://www.webstore.co.uk/info_pages.php?pages_id=29 but we do say at the start :-

The following Terms & Conditions text is merely a suggestion which of course will require some modification. Please also be aware we Web-Store Ltd, make no warranties as to the legal suitability of this text.

 

[BobbyBoy]

You're welcome to use our terms and conditions if you wish, they were written based on model Distance Selling terms and have been vetted and approved by Trading Standards.

http://www.kitchendoorworkshop.co.uk/terms.html

Hope this helps

Bobby

 

[djv1230]

Thanks to alll for your help
BobbyBoy - Thank you very much for your kind offer, I will take a look

 

[bizterms]

Hi there,
Our business provides both template terms and conditions for websites and bespoke terms including the relevant privacy policies.
If I can help you in any way please PM me.
Kind regards

Bob

 

[bizterms]

Hi there,
Our business provides both template terms and conditions for websites and bespoke terms including the relevant privacy policies.
If we can help you in any way please PM me.
Kind regards

Bob

 

[PayPoint net]

Terms and conditions should be written specifically for your e-commerce business, as what you sell, refunds, returns and cancellation
policies will differ between businesses.

You could also speak to your merchant account provider, as their terms and conditions for your account may specify certain conditions that should appear in your own Ts & Cs.

Although they might be a bit tricky, as well as being mandatory for your customers, terms and conditions are ultimately there to safeguard your business, so ensure that they work for you.

Hope this helps and good luck.

Eva

 

[termsandconditions]

Hi, sorry if this is not the right area, I’m new to the forum.

Can anyone recommend the best place to obtain a terms and conditions template for my website that is currently being built, I will be selling to consumers, there seems to be so many options it’s really confusing.

Many thanks

Are you sorted with a solution yet, OP?

Best Regards

 

[DoubleSpeed]

The best site I've found for e-commerce site terms and conditions is e-termsandconditions.com you get them straight away, all you do is enter details about your business and the site generates you customised e-commerce terms and conditions, privacy, cookie policy etc which you can download immediately and then add to your site, just takes a few minutes.

Hope this helps?

 

[templateagreements]

e-termsandconditions.com is quite comprehensive if you are happy to pay £95 (e-commerce package). If you copy/modify your terms from a competitor, see if you can get a qualified professional to review them for free or cheap on the basis that your company will engage them for chargeable work later down the line. It's always worth getting template-based agreements checked by a solicitor.

 

[DoubleSpeed]

We are a Web Design & Internet Marketing Agency and after researching this we now only recommend e-termsandconditions.com to our clients some of the reasons for this are...

• The e-termsandconditions.com core system templates have been written by qualified solisitors so these have been verified.
  
• Their system delivers custom made, tailored T&C's specifically for your business based on some simple questions, just the same a solicitor would ask you in a consultation.
  
• The result is that you get complete T&C's which are pre-formatted and relevant to your business for a fraction of the cost that a solicitor would charge (note based on our investigations locally solicitors were quoting £500 plus for Website e-Commerce T&C's
  
• The T&C's are available pretty much instantly and as said they are customised for you so there is no need to mess around editing them they can go straight into your site, again saving you time and money
  
• Lastly if you copy from another site you run the risk of breach of copyright so the fee is a very small price to pay for peace of mind know you have your own tailored for your business

Hope this helps someone!

 

[chips]

Just a word of caution about the last post, Net Digital and e-termsandconditions.com have the same postal address. Make of that what you will.

 

[threenine]

Terms & Conditions adapt and change with the company. Essentially it is a learning document, in which you try protect the business.

I would take the advice of @webstore & @BobbyBoy, and grab a standard set that ensures that you comply with basics of distance Selling act, then you'll have to adapt and alter them as your business evolves, with guidance from your legal counsel.

Terms and conditions are also a great place to add additional benefits in regards to dealing with your company, but also a great place to hide disadvantages.

 

[JMRidley]

Our local trading standards office were really helpful. They gave us a template T&C document for an e-commerce site and a guidance document. When we'd drafted our T&Cs they checked them over for us at no charge.