Directors redundancy payments timescale,

[geedoubleyou]

Hi, just wondered if anyone knew or had experience of how long it actually takes to receive the letter and payment for Redundancy from the Redundancy Payments Service.
It has been a painful process but the employees have now started to receive their the only info I can get is that it takes longer.

 

[Lisa Thomas]

The average is 6 weeks. However the notice period is mitigated by any income earned in the period - eg if they get a new job or collect benefits, so this can sometimes slow down the notice element of the payment.

In addition it will depend how quickly the liquidator submits the relevant forms to The RPO to confirm the amounts due etc.

This information is usually provided by the company directors and has to be adjudicated by the liquidators before submitting so that can take time.

 

[geedoubleyou]

Thanks for this. The companies (x2) were liquidated on 11th July but the information was not received from Insolvency Practitioners until 26th September (whether this was from the first request or additional info requested is unclear but the 6 weeks have passed under all dates.)

It has been a but of a mess with one company not being passed for processing within the 6 weeks, and upon chasing it was miraculously turned around fior emoyees, quicker than the one that was apparently just late.

I have emailed and phoned, and received no reply to emails, and phone answerer can only email the relevant department and tell me they have received no answer.

i investigated last night and wondered if it is worth going down the complaints route as i am getting no answers other than they have a lot of claims and directors are taking longer.

I appear to fit the criteria due to not receiving an answer to my email but fear them telling me it takes longer, from my phone call, clears them that they have given me an answer (albeit one that is of no real use)

From the experience of chasing the payments for my mother and my wife it certainly appears to be a case of he who shouts loudest, but a formal complaint scares me a little.

I had a mental breakdown with mental health and this is one of the last things before I can put the whole thing behind me.

I do not qualify for jobseekers due to not having enough ni contributions in last couple of years and am not yet ready to return to work so this money is obviously very much needed, especially with 4 kids and Christmas coming up but due to the lack of ni contributions, despite being told it "should" be a formality, I will not believe it until the money lands in my bank account.

My life feels on hold until this is sorted, but i wonder if complaining will cast a negative eye on the claim or if they will take into account my circumstances and whether it will make a blind bit of difference.

Thanks

The average is 6 weeks. However the notice period is mitigated by any income earned in the period - eg if they get a new job or collect benefits, so this can sometimes slow down the notice element of the payment.

In addition it will depend how quickly the liquidator submits the relevant forms to The RPO to confirm the amounts due etc.

This information is usually provided by the company directors and has to be adjudicated by the liquidators before submitting so that can take time.

 

[Lisa Thomas]

Hi

Sorry but I'm a little confused by your email.

I don't understand who it is you are chasing, whose court it is in or what capacity you are asking in.

If you are an ex employee, you should ask the RPO for an update on the status of your claim.

If they are awaiting information from the IP to process it, they should tell you that.

You can then contact the liquidator and make a complaint against them if they are being dilatory.

When you say the information was not received from the IP until September, what information are you referring to?

They have to write to creditors within 28 days of their appointment and that would usually include a factsheet for employees, detailing how to go about making their claims to the RPO.