Deliveroo & Ubereats commission

[Mohamed P]

Hi

Given the sky high commission rates I'm paying, 30% ex vat to deliveroo and 35% ubereats, and their unwillingness to negotiate, I wonder what other independents in the area are paying and whether they managed to negotiate a lower %?

I've just signed up to ubereats but on deliveroo we're averaging 3500-4000 sales pw over c.200 orders. We're in the north west london area.

Any other figures and experiences out there?

 

[antropy]

Give us a bit of background about your business? And 30% of what? ...

 

[Mohamed P]

We're a restaurant offering eat in and take away. As anyone who uses deliveroo and uber knows, they charge a commission on the whole order value.

Be good to hear from other independent restaurant owners as to what they pay

 

[antropy]

Be good to hear from other independent restaurant owners as to what they pay

This might be the wrong forum for that as this is ecommerce, but worth an ask

 

[Maanuel]

I have a solu

Hi

Given the sky high commission rates I'm paying, 30% ex vat to deliveroo and 35% ubereats, and their unwillingness to negotiate, I wonder what other independents in the area are paying and whether they managed to negotiate a lower %?

I've just signed up to ubereats but on deliveroo we're averaging 3500-4000 sales pw over c.200 orders. We're in the north west london area.

Any other figures and experiences out there?

Dear Mohamed, read my pm i have a nice solution for this. Cheers

 

[kurtDM]

Hi, I am looking at using Deliveroo, no Uber Eats in my area currently use Just Eat. You say they charge commission on the total order price is this including delivery fees? I know Just Eat charge commision and VAT on the delivery and card fee is this the same for Deliveroo and Uber Eats?

 

[kurtDM]

We're a restaurant offering eat in and take away. As anyone who uses deliveroo and uber knows, they charge a commission on the whole order value.

Be good to hear from other independent restaurant owners as to what they pay

Hi, I am looking at using Deliveroo, no Uber Eats in my area currently use Just Eat. You say they charge commission on the total order price is this including delivery fees? I know Just Eat charge commision and VAT on the delivery and card fee is this the same for Deliveroo and Uber Eats?

 

[GURUCLOUD]

Just out of interest what are JE fees like? I didn't realise the fees for roo/UE were so high - that is crazy amount of money.

 

[mattk]

Just out of interest what are JE fees like? I didn't realise the fees for roo/UE were so high - that is crazy amount of money.

This thread suggests 15%

 

[kurtDM]

Just out of interest what are JE fees like? I didn't realise the fees for roo/UE were so high - that is crazy amount of money.

Was quoted 17.5% initially but the said 15% in the end

 

[GURUCLOUD]

I guess then deliveroo/UE are not *that* bad considering they handle the orders and the delivery element (granted I know some areas have real problems with the reliability of this)
There is of course the huge advertising spend/brand recognition of having your establishment on these.

There is a certain takeaway that we order at least weekly from in the office and always did this via JE until they said ring up and order for 10% off!

 

[N Got]

I have a solu


Dear Mohamed, read my pm i have a nice solution for this. Cheers

Hello Manuel can you please share the solution with me as well. It is tough paying so much commission

 

[Deleted member 315707]

I have a solu


Dear Mohamed, read my pm i have a nice solution for this. Cheers

It's a forum, why would you not post in public so the benefit is shared with everyone?

 

[Mr D]

Deliveroo charges commission even on the marketer discount if you choose to give some to the customers, check your invoice, they count commission from the whole amount and then take the discount

They charge based on the contract. Always read the contract.​