Deailing with Tesco

quikshop

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Oct 11, 2006
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In talks to possibly supply a number of stores. Anyone here with experience? Need to understand the pitfalls particularly in regards to shelf life of products.

If you get accepted the obvious pitfalls are margin and product replacement, i.e. a cheaper own-brand version of your product appears towards the end of your initial supply contract.
 
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Something you will have to deal with - if your product sells well the chances are if applicable they will generate a cheaper version and run it along side yours with the prospect of weaning yours out and theirs in.

Indeed, so if possible, make sure yours is a brand therefore they're less likely to try and replace your product as customers will be searching by brand rather than product e.g. Adidas, Pataks, Nestle.
 
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Cobby

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Oct 28, 2009
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If you start doing well, be very wary of seriously investing to increase your production - if they realise you have done so they have more leverage to squeeze you on margin, knowing that if you don't agree to their demands you'll be left with loads of capacity and no access to market.

I know about eight small businesses that got stung in this fashion by various underhanded supermarkets (including M&S).
 
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JEREMY HAWKE

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    Mar 4, 2008
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    www.jeremyhawkecourier.co.uk
    I was involved with a large household name and there is only one person that gets the better end of the deal and that is the supermarket .Its the reason they make so much money. Is worth remembering they dont pay their staff a livable wage so they care even less about their suppliers
     
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    B

    businessfunding

    That looks like quite a bleak picture, but remember many suppliers do very well dealing with the 'majors' - it isn't a wholly abusive relationship.

    It pays to take a good look at contract terms and to understand their systems and how they work - they will not bend their systems to suit you.

    And finally, don't sell your soul - it might be more valuable to sell less at on your terms than to destroy all your profit centres for a supermaket presence - know your parameters and limits!
     
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    John_Orcus

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    Nov 19, 2010
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    Proceed with caution, and make sure you get someone in the know to check the contracts.

    I know of several people who have been stung badly by supermarkets. In one instance a company supplied them with about £10k of giftware on a trial basis.

    Because it didn't sell quickly enough for the supermarket's liking, they put the stock in storage (for which they charged a fee), and returned it to the supplier (for which they charged a fee). The fees wiped out any profit made on the original job.

    I'm not for one minute suggesting that all the big boys operate in this way, but do tread very carefully.
     
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    Geoff T

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    Apr 30, 2009
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    Things to look for in the contract for starters:


    • cost of complaint/product withdrawal
    • cost of delivery to store - if applicable
    • cost of marketing
    • cost of place on shelf
    • cost of promotional activity - it WILL cost more
    Like said already, read the contract... then do it again... and again... and when you're SURE you know what it "might" cost you... get it checked...

    It can be great - but it can also cost - consider yourself warned - and good luck!
     
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    Cobby

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    Oct 28, 2009
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