Customer Login Loop Problem

preciousbags

Free Member
Mar 20, 2010
694
18
Hi all

Nearly have magento up and running well, however i have a problem

When a customer signs up and they log in with their account. The log in page will just refresh/redirect back to the same login page and the account has not really logged in. I have read on google that this is a common problem but no idea how to fix it.

As we are wholesale distributors, the account login page is vital.

Any advise is appreciated

Thanks
 

zigojacko

Free Member
Dec 7, 2009
3,795
1,222
Plymouth, UK
clubnet.digital
It is usually a cookie problem, but often occurs on the admin back office login page. The first thing to try is loading the affected login page in a fresh browser session with no cookies/cache/history enabled (such as Chrome Incognito or Firefox Private Session).

What version of Magento are you running?

If this still doesn't work after trying the above, please post a screenshot of your configuration at System > Configuration > GENERAL > Web > Session Cookie Management.
 
Upvote 0

preciousbags

Free Member
Mar 20, 2010
694
18
Hi thanks for the responses. I tried privately browsing but the same problem.

System > Configuration > GENERAL > Web > Session Cookie Management i have the following

Cookie Lifetime - 3600
Cookie Path - (This is blank)
Cookie Domain - (This is blank)
Use HTTP only: Yes
Cookie Restriction Mode: No

Thanks and running Magento 1.9.2
 
Upvote 0

Latest Articles

Join UK Business Forums for free business advice