- Original Poster
- #1
Hello,
I used a freight forwarding company to import some goods from far east. I was quoted sa
£700 by the company which I agreed, they delivered the goods and sent me invoice for
£780.00 I was not told about £80 charges till I received invoice from them. When I enquired about it, they said it is for ‘security check’. I objected to the charges as I was not informed till I received the invoice, neither they took my approval for the extra charge. I wrote them several mails objecting to extra charge. I did not receive any reply. 3 months passed and I heard from their sales rep. that the charge has to be paid as it is stated in their terms and conditions (though I am not aware of any such terms and conditions) when they opened my company account.
Objecting to that, I sent them a cheque for their actual amount £700 which they banked and got the money from my account. I received an e-mail from their accounts that £80 are still to be paid.
Two days after that, I received a Claim Form from Northampton (CCMCC) Court stating my company name and address as defendant. It states that I owe to the clearing company a totals of £780 (invoice amount), plus £24 (interest on invoice) plus £70 (court fee) plus £70 (solicitor’s cost) to be paid.
Can someone please suggest me what my options are? I do not feel I should pay any of these charges. In fact it has caused me lot of stress, loss in business (had the company informed me of the extra charge, I would have chosen the supplier carrier as it was costing me less). The company has already took cheque from me banked it and cashed it. I have a photocopy of the cheque that was sent out to them.
Any suggestions are welcome.
I used a freight forwarding company to import some goods from far east. I was quoted sa
£700 by the company which I agreed, they delivered the goods and sent me invoice for
£780.00 I was not told about £80 charges till I received invoice from them. When I enquired about it, they said it is for ‘security check’. I objected to the charges as I was not informed till I received the invoice, neither they took my approval for the extra charge. I wrote them several mails objecting to extra charge. I did not receive any reply. 3 months passed and I heard from their sales rep. that the charge has to be paid as it is stated in their terms and conditions (though I am not aware of any such terms and conditions) when they opened my company account.
Objecting to that, I sent them a cheque for their actual amount £700 which they banked and got the money from my account. I received an e-mail from their accounts that £80 are still to be paid.
Two days after that, I received a Claim Form from Northampton (CCMCC) Court stating my company name and address as defendant. It states that I owe to the clearing company a totals of £780 (invoice amount), plus £24 (interest on invoice) plus £70 (court fee) plus £70 (solicitor’s cost) to be paid.
Can someone please suggest me what my options are? I do not feel I should pay any of these charges. In fact it has caused me lot of stress, loss in business (had the company informed me of the extra charge, I would have chosen the supplier carrier as it was costing me less). The company has already took cheque from me banked it and cashed it. I have a photocopy of the cheque that was sent out to them.
Any suggestions are welcome.