Compensation for accountant negligence

Dir204

Free Member
May 4, 2022
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0
Hello

I am looking for some advice. It recently transpired that my accountant assumed the VAT code for various expenses over a 2-3 period, resulting in overpaid VAT of around £30,000. This came to light after I repeatedly raised complaints about the bookkeeper working on my account, and finally these were taken seriously, resulting in seniors at the accountancy firm looking over things. Ultimately the bookkeeper was let go, because the management agreed that his work was not to an acceptable standard. The VAT was also reclaimed.

What I want to know is, am I potentially eligible for compensation from the accountant due to the reduced earnings my business would have experienced as a result of this error? For example, we would have used £30,000 extra of extra cash on buying stock to resell.

I am very conscious that ultimately, I sign off on the VAT returns before they are submitted. However, I also do expect my accountant to do their work to a sufficient standard, and that I shouldn't have to check every transaction to ensure they have done their job.

To add some context, I am generally unhappy with the work done by this accountant and want to switch firms as soon as possible. The only thing is I will face a hefty alignment fee for moving firms mid-year, an I am wondering I will be able to come to an agreement with my current accountant in which they offer some kind of compensation which will cover that alignment fee.

Thanks in advance
 

Ozzy

Founder of UKBF
UKBF Staff
  • Feb 9, 2003
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    For example, we would have used £30,000 extra of extra cash on buying stock to resell.
    You will find this almost impossible to prove and likely cost something similar in legal fees and your time and stress to try and argue this case. You've had the money back so aren't out of pocket, I'd suggest do as you are already considering and move accountants.

    You do have an argument to their representative body (ICAEW, ACCA or whoever) if you have documented evidence that you continually raised the complaint around this and they never acted on it. Not sure what you'd get from doing so at this stage though, I'd say move on.

    You may have an argument for them to pay the transition costs, perhaps.
    I am very conscious that ultimately, I sign off on the VAT returns before they are submitted.
    Looking forward to the future, you lacked confidence in what the bookkeeper was doing and had concerns. Should a similar situation come up, heaven forbid, in the future don't sign the returns because as you say - it is ultimately your responsibility. if you're not confident in your professional advisers don't accept their advice or ask for evidence to backup their advice.
     
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    Frank the Insurance guy

    Business Member
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    Oct 28, 2020
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    What I want to know is, am I potentially eligible for compensation from the accountant due to the reduced earnings my business would have experienced as a result of this error? For example, we would have used £30,000 extra of extra cash on buying stock to resell.

    If you want to pursue this you will need to be able to prove your financial loss. You have the £30K back now, so what is your financial loss? The profit on the sales of the extra goods sold? - If so you now have the opportunity to gain these profits - there is only a delay isn't there?

    I would suggest move on and change your accountant.
     
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    Dir204

    Free Member
    May 4, 2022
    8
    0
    You will find this almost impossible to prove and likely cost something similar in legal fees and your time and stress to try and argue this case. You've had the money back so aren't out of pocket, I'd suggest do as you are already considering and move accountants.

    You do have an argument to their representative body (ICAEW, ACCA or whoever) if you have documented evidence that you continually raised the complaint around this and they never acted on it. Not sure what you'd get from doing so at this stage though, I'd say move on.

    You may have an argument for them to pay the transition costs, perhaps.

    Looking forward to the future, you lacked confidence in what the bookkeeper was doing and had concerns. Should a similar situation come up, heaven forbid, in the future don't sign the returns because as you say - it is ultimately your responsibility. if you're not confident in your professional advisers don't accept their advice or ask for evidence to backup their advice.
    Hi Ozzy,

    I really appreciate you responding to my post, so helpfully and so quickly. What you are saying makes complete sense. If I wait till the year-end, I am only going to continue to be frustrated by the poor service.

    I appreciate this is not directly related to your thread, but can you offer any advice on how I can find an accountant and bookkeeper that I am really happy with and can stick with for the long-term? So far I have gone by Google reviews for firms with expertise working with e-commerce businesses, but is there a better way?

    Thanks!
     
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    Dir204

    Free Member
    May 4, 2022
    8
    0
    If you want to pursue this you will need to be able to prove your financial loss. You have the £30K back now, so what is your financial loss? The profit on the sales of the extra goods sold? - If so you now have the opportunity to gain these profits - there is only a delay isn't there?

    I would suggest move on and change your accountant.

    I was going to suggest posting in I'm Looking For.... but I see you already have so I'm sure a couple will respond soon enough :).
    Thank you Ozzy and Frank!
     
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    MyAccountantOnline

    Business Member
    Sep 24, 2008
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    Hello

    ....I am generally unhappy with the work done by this accountant and want to switch firms as soon as possible. The only thing is I will face a hefty alignment fee for moving firms mid-year, an I am wondering I will be able to come to an agreement with my current accountant in which they offer some kind of compensation which will cover that alignment fee.

    ....
    That certainly doesn't sound unreasonable.

    I really would discuss the matter with them and see if you can come to some amicable arrangement regarding fees.

    I am sure they will be keen to come to some fair arrangement with you.
     
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