card details

[azdaboss]

We're setting up an online store, but as we are a trade only company we need to approve customers before they can buy. For the trade account, we will be charging an admin. fee of £5/month which in turn will allow them to buy from us.

I was hoping someone could tell me the best way of going about this would be.

We can't use PayPal because they have closed our account, so we're looking at SagePay. My question is can we get the customer to write their card details for the £5/month payment in the application form, and then upon approval, put the details into SagePay and set them up for a monthly billing cycle of £5.

 

[sysops]

We're setting up an online store, but as we are a trade only company we need to approve customers before they can buy. For the trade account, we will be charging an admin. fee of £5/month which in turn will allow them to buy from us.

I was hoping someone could tell me the best way of going about this would be.

We can't use PayPal because they have closed our account, so we're looking at SagePay. My question is can we get the customer to write their card details for the £5/month payment in the application form, and then upon approval, put the details into SagePay and set them up for a monthly billing cycle of £5.

You should reconsider your business model. If one of our (300+) suppliers asked for £5 a month for the privilege of buying from them, I would laugh (quite loudly) and walk away.

But to answer your question (just in case you get any takers) you would use Repeat Billing to repeat the initial charge. You wouldn't need to hold the CC details (and you shouldn't do so unless you go through PCI compliance).

 

[azdaboss]

You should reconsider your business model. If one of our (300+) suppliers asked for £5 a month for the privilege of buying from them, I would laugh (quite loudly) and walk away.

But to answer your question (just in case you get any takers) you would use Repeat Billing to repeat the initial charge. You wouldn't need to hold the CC details (and you shouldn't do so unless you go through PCI compliance).

We've been charging this for a while now, and have a fair number of customers. It also helps deter the timewasters. It covers set up costs, and helps keep our margins low, to benefit customers. They get a welcome pack as well as a load of freebies and of course our great customer service

Back to the original question, how could we get them to do the repeat billing? Is it simply a link we place on the site, which they could then click to setup the billing, or...?

 

[AndyP]

Hmmmm....I'm with sysops on this....I wouldn't for a moment consider paying a supplier to allow me to buy from him..... and for what we pay our suppliers each month I expect great customer service, the occasional freebie and that warm welcoming feeling as a matter of course....

 

[phil battison]

I have to say I agree with the other posts about being charged by a supplier and it being a "no no" as far as we're concerned.

For the repeat payments you could try RBS/WorldPay - they had a service called Futurepay which is a bit like a regular standing order but from a Credit or Debit Card.