I was just thinking i would open up a business saver account with Santander to save my VAT in and had a look at the charges and interest rates web page. As david pointed out above Santander now charge the following on current accounts.
Business Current Account
£7.50 per month (with £1,000 monthly cash deposit limit)
£12.50 per month (with £3,000 monthly cash deposit limit)
£20 per month (with £5,000 monthly cash deposit limit)
Start-up (12 months' fee-free banking)
Start-up Extra (18 months' fee-free banking)
We already have our business current account with them and when we signed up it was sold as 'free banking for life' so i hope they mean that.
As for Santander, the reports of appalling customer service are legitimate, they have pulled some amazing unfathomable stuff on us, real disgraceful behaviour that would put their systems and procedures in the worst light possible.
I understand they had the change from Abbey and intergration with b&b, a&l, rbs (branch network) to deal with but did a pigs ear job at best.
There are no branch facing services (believe me this is a positive

) and now the call centres are back in scotland (imo they make the best CS people) things have improved.
What this all means is, if you do a lot of business via bacs, electronic payments, not much cash and a few chq's then when it all runs smoothly its a good'un, just pray it never goes wrong. Now its not free though, mmmm elsewhere may add up better.