argyll lass

[argyll lass]

Is it standard practice for a web designer to keep all their work on one FTP. At present I am not happy with the work being done by my designer and want to employ another designer to do the work on my site.
When I asked my current designer for the FTP and control panel access, he refused as all his work is on the one FTP. I feel that I am being held to ransom. Is there anything I can do?

 

[ITsoldUK]

If they are working on their web space then yup, perfectly normal.

 

[argyll lass]

Thanks for letting me know this is standard practice. But I still want to use another Designer, so how can I transfer my work if my current Designer refuses to give me the FTP?

 

[ITsoldUK]

Thanks for letting me know this is standard practice. But I still want to use another Designer, so how can I transfer my work if my current Designer refuses to give me the FTP?

Don't ask for the FTP as I would not give that to you either.

Ask for the files to be downloaded, zipped and sent over.

 

[OldWelshGuy]

Assuming of course that you actually own the sitedesign. It might sound odd but you may not own the design. Check your contract.

 

[ITsoldUK]

Assuming of course that you actually own the sitedesign. It might sound odd but you may not own the design. Check your contract.

Valid point, well made and one I forgot to add...well spotted OWG

 

[Optegris]

Also making the assumption that you've actually paid in full for the work produced...

 

[argyll lass]

thank you all been really helpful, will follow advice given and yes i have paid for the work that has been done

 

[bdw]

Sharon you have registered your domain yourself so you own that. Your website is hosted by 1&1. Do you know if the designer is sub contracting this hosting to them?

.

 

[cogo]

Is it standard practice for a web designer to keep all their work on one FTP. At present I am not happy with the work being done by my designer and want to employ another designer to do the work on my site.
When I asked my current designer for the FTP and control panel access, he refused as all his work is on the one FTP. I feel that I am being held to ransom. Is there anything I can do?

You can request they give you all files including the database.

You'd need to find another designer/host to upload them.

Do you know what technology it's using? php/asp.bnet/ruby?

 

[Optegris]

You can request they give you all files including the database.

You'd need to find another designer/host to upload them.

Do you know what technology it's using? php/asp.bnet/ruby?

As stated earlier, there may be no contract in place whee the designer has passed ownership of the files to the OP.

 

[cogo]

As stated earlier, there may be no contract in place whee the designer has passed ownership of the files to the OP.

We'll find out. If there's no contract and she has exchanged money for the web design services then she'll have the upper hand legally.

If she also has backups of e-mail conversations, this will help too. E-mails are legally binding.

 

[Optegris]

Not necessarily. The designer has to explicitly state the ownership/copyright of the design has been passed over to the client so just because they have paid for the work means nothing.

 

[ITsoldUK]

E-mails are legally binding.

Disagree here....I am pretty sure that I could challenge this in court.

Prosecution: He sent an email
Me: Prove it was me that compose and sent it....

game over

(bit more to it but you get the gist0

As Phil CORRECTLY points out, it all boils down to the designers terms and contract issued.

JMTC

 

[cogo]

Disagree here....I am pretty sure that I could challenge this in court.

Prosecution: He sent an email
Me: Prove it was me that compose and sent it....

game over

(bit more to it but you get the gist0

As Phil CORRECTLY points out, it all boils down to the designers terms and contract issued.

JMTC

I have an uncle who's an I.T layer, he deals with this all the time and e-mails ARE legally binding. Without a doubt.

Spoofing is easy to spot.

 

[ITsoldUK]

I have an uncle who's an I.T layer, he deals with this all the time and e-mails ARE legally binding. Without a doubt.

Spoofing is easy to spot.

OK, I take your point....can you point me to the point of reference for this please as I am curious and will of course stand corrected if proof is supplied

 

[argyll lass]

Lot of food for thought from all of you, very helpful. I have been in touch with my current designer to let him know his services no longer required and will be working with another designer and he has agreed to give me access to everything I need to move on. I have every email we have exchanged filed, good to know they are legally binding. Thank you all

 

[cogo]

OK, I take your point....can you point me to the point of reference for this please as I am curious and will of course stand corrected if proof is supplied

2 second google search http://www.out-law.com/page-5537

It does talk about the reliability, but as mentioned you can tell a spoof.

 

[cogo]

Lot of food for thought from all of you, very helpful. I have been in touch with my current designer to let him know his services no longer required and will be working with another designer and he has agreed to give me access to everything I need to move on. I have every email we have exchanged filed, good to know they are legally binding. Thank you all

Excellent news