Anyone know about this (pc error)

[owas]

One of our Pc's is stuck like this, when you turn it on or off, f2 or f12 wont work either :| Dont even kow what to google for this one?

 

[TotallySport]

i had a similar issue with an older computer, I thought it was a graphics card but after changing it, it didn't resolve the issue, and I ended up buying a new PC.

 

[thegadgetman]

I would have thought it was a graphics card problem at first glance, It might be a BIOS problem. Is it an old computer?

 

It could be any number of things tbh, from Motherboard, CPU or even Power Supply.

Best way is a process of elimination, if you had another one to swap some parts from to test it.

 

[thegadgetman]

Very true, I think your best bet would be to type in the computer's model number into Google and try and find anyone with a similar problem. Might help you solve the problem without hurting your wallet with the trial and error.

It could be any number of things tbh, from Motherboard, CPU or even Power Supply.

Best way is a process of elimination, if you had another one to swap some parts from to test it.

 

[faradaykeynes]

Is your keyboard connected properly? Do you hear any beeps while booting?

 

[Trust Malcolm]

If f2 and f12 aren't responding check your keyboard connection as you should at least get some sort of response. If this is ok, try reseating your ram...then check your power supply and then motherboard.
Good Luck
Malcolm

 

[HarveyIT]

I don't like jumping the gun here, but I have experienced this sort of problem before, but not with a Dell PC, but with a PC Specialist PC. Went through the usual troubleshooting/diagnostics, and from what I can remember (think it was a year ago), it turned out to be a BIOS issue. In my particular case, performing a BIOS reset worked temporarily, but in the end I think it was a corrupt BIOS. That screen you see, is part of the computers startup process (which is contained within the BIOS). I may be wrong of course, but I think it is likely to be a BIOS issue.

 

[Alba Transcription]

I am no techie but when this happened to me, it was because I had left a thumb drive in the machine when I shut it down. It seems that's a problem with some makes and Dell in particular.

I don't do that anymore!

 

[Lucky7CompSolutions]

What I would of done is attached the computer to another screen if it has the same issue it's not the screen, if its fixed you know what the issue is, next I would of put in a different graphics card and tested that way, like someone else said it could be anything but you need to do the tests on it first.

 

[jlmns]

I've seen a Dell machine lock on that screen but without the vertical lines. I pulled the RAM and reseated it and it solved the problem. It hasn't recurred.

If that doesn't work, try swapping the power supply.

James

 

[Websitehandyman]

I suspect it's the bios too, does it boot from a floppy ? if so find another pc and download a bios update.

Some of these old systems have a reset bios button on the motherboard. But if all else fails replacement motherboard it'll only cost you a few quid and is easy enough to do.

 

[jlmns]

Looking at the Intel logo, that machine is about 5-6 years old. There is unlikely to be a BIOS reset button but there might well be a jumper on the motherboard which will reset the BIOS on next boot. Alternatively, you could remove the CMOS battery on the motherboard and reinstall as this usually resets the BIOS.

 

[Websitehandyman]

Another thing, I think this still applies - when you turn it on it might give some noises pips, count the pips and then search dell for errors x pips. They might tell you where it goes wrong.

 

[Posilan]

One of our Pc's is stuck like this, when you turn it on or off, f2 or f12 wont work either :| Dont even kow what to google for this one?

Try resetting the BIOS as already recommended - if that does not work, it's likely to be a bad motherboard (see quite a few Dell's stuck on the post screen over the years).

Steve

 

[owas]

Thanks all for the input, we have tried all different things, wires, screens etc, bios re-set no luck. Worth a shot though. Thanks

 

[internetspaceships]

It's freezing on POST

Disconnect your hard disk, CDROM and any other drives (after turning it off) and see if it still locks there. By disconnect I mean take the IDE cable out, not the power lead.

If it doesn't, the odds are that your HDD has failed.

 

[HarveyIT]

I agree to an extent what internetspaceships has said. If I had the machine, (because it's freezing on POST), I would strip it down to barebones level and go from there. Would strongly doubt it's a hard disk failure, never seen a hard disk failure cause that.

 

[internetspaceships]

I agree to an extent what internetspaceships has said. If I had the machine, (because it's freezing on POST), I would strip it down to barebones level and go from there. Would strongly doubt it's a hard disk failure, never seen a hard disk failure cause that.

If it's locking at that screen I've seen it hundreds of times Harvey.

Especially on the older models. It goes into a loop within the BIOS and never gets past it.

 

[threenine]

The problem is you're using a DELL

 

[HarveyIT]

If it's locking at that screen I've seen it hundreds of times Harvey.

Especially on the older models. It goes into a loop within the BIOS and never gets past it.

Mmm... well, I'll have to watch out for that one then.

The problem is you're using a DELL

Have to admit, I've not worked on many Dells. I take it it's quite a common thing threenine?

 

[threenine]

TBH, I personally have never had many good experiences using DELL machines. They are what they are, cheap and cheerful corporate grunt machines. I must admit that quality does vary throughout the range, as with any brand.

The thing where DELL has excelled in the past is the area of after sales service, and this is the area how they won over the corporate procurement. They are great pieces of kit if you looking to refresh your IT assets every 2-3 years etc.

The higher end server products, are of a reasonable quality though.

I must reiterate that this is my own personal opinion, and I am sure there will be many on this forum will have had different experiences. I have purchased DELL in the past, my last dell purchase was a XPS 15z laptop, which I have since regretted, for several reasons.

For laptops my much preferred option is Toshiba, I have never had a bad experience with Toshiba laptops, I am writing this on one, and I still have laptops in service that are 10+ years old

Everybody has different brand experiences though

 

[Scalloway]

Mmm... well, I'll have to watch out for that one then.


Have to admit, I've not worked on many Dells. I take it it's quite a common thing threenine?

We've been buying Dells in our house for a dozen years and never had a problem like that.

 

[threenine]

We've been buying Dells in our house for a dozen years and never had a problem like that.

Theres proof that everybody has different Brand experiences

 

[ianm10]

We've been buying Dells in our house for a dozen years and never had a problem like that.

We have over 20,000 Dell desktops and laptops (just EU), and my team support over 300 Dell Poweredge servers (some in excess of six years old). They have been largely solid made with minimal problems. I have always been a big fan if HP, but in fairness to Dell, they have been less problematic over the years.

 

[nightmare99]

Dell have many a range of computer from costed down home user nasty stuff to proper business grade systems which are priced appropriately. Don't tarnish them all with the same brush.
To simply say Dell is either good or bad is a massive sweeping statement.

 

[ianm10]

Dell have many a range of computer from costed down home user nasty stuff to proper business grade systems which are priced appropriately. Don't tarnish them all with the same brush.
To simply say Dell is either good or bad is a massive sweeping statement.

Agreed that their build quality can vary greatly throughout the ranges, however I think most people are just providing an opinion based on their experiences and are not making sweeping statements. All manufacturers have issues, and not just limited to low end home user PC's (e.g. we also see common failings with high end blades) I used to be a Dell sceptic, but based on our company deploying tens of thousands of business class desktops, laptops, servers, etc, the reliability and MTBF has been very good, and in a lot of cases better than HP.