Any hosts offer something between shared and reseller hosting.

[UKSBD]

Are there any hosts that provide something in between shared and reseller hosting?

I have a couple of different reseller and shared hosting packages for my own sites but also look after a few peoples sites but don't want the responsibility of being their host.

I generally tell people to go and create their own hosting accounts and then provide me with their login details.

Ideally I want a host who I can just send people to who just want a very basic hosting plan, for 1 or 2 sites with 1 or 2 database, 5 emails, nothing else that will confuse them, but their own support so if anything goes offline they go to you and not me.

Does anyone provide something like this that could be bundled under me but the contract is between end user and you?

 

[arnydnxluk]

I've never seen anything like that advertised. The client will have to provide their payment details to the hosting provider anyway so it normally makes sense for your customer to create their account themselves if you don't want to use a reseller account. Some designers etc will guide their customer through the sign up process, sometimes in person from their office.

In my experience, most people in your situation - not wanting to become a reseller - will simply make use of their provider's referral scheme, referring customers to their recommended provider and using it as a small extra revenue stream.

There is one other option which might be suitable for you. "End user support" is offered by some reseller hosting providers. In this case the relationship is still between you and your customers but the provider will take care of support tickets on your behalf. However in this scenario you are still ultimately responsible for anything which goes wrong.

 

[ryedale]

It's something that we are happy to do for reseller clients so long as it doesn't extend to design support as well which has been an issue occasionaly where we have to make it clear that it's only the hosting aspect that is supported.

 

[NuBlue]

With permission from the account owner, we are more than happy to add technical contacts to an account and an affiliate scheme for the referrer

 

[marble_pars]

Vidahost allow you to create sub accounts for your clients so they can login and see support tickets relating to their account etc.

 

[jacobc]

Sounds like you want an affiliate scheme, which many hosts including ourselves offer.

All the best,

Jacob

 

[CyberHour.com]

We enjoy working closely with developers and already providing shared hosting and vps hosting for hundreds of developers.

We will provide you with a special lifetime promocode with % discount on our services.
What your clients will get with us is premium bandwidth of 200Mbps guaranteed , 500Gbps DDOS protection and pure SSD storage.

Feel free to contact us for more details.

 

[webhostuk]

we already do such stuff for many of our developers who just wish to look after designing or development stuff and want support related issues to be handled by us, plus we offer affiliate commission for referring us.

 

[Dan_HiHosting]

We provide exactly this for a number of our clients.

Some do it to take advantage of the free domain provided with each account, which you wouldn't get if adding another website to an existing reseller package, but more commonly its so we can provide support directly to their client.

So they take care of design and development, and we handle all hosting and technical related queries.

WHMCS, which is the most popular hosting billing system, lets you create sub accounts, which you can place the order under in your clients name.
Or you can register your client, or they can register themselves, and you can be added as a contact to their account so you can manage it and pay invoices as well if you like.

What you describe works very well with Starter or Home web hosting packages. Your client then gets their domain, hosting required for a normal website, and support directly from us. WordPress or the like can be installed automatically, and you build their new website on that, and we help them with email and anything hosting related.

It can work out better for all involved, as rather than passing on hosting queries from your clients to us, to then answer and have you relay back, we support your client directly, so they get quicker responses, you can focus on your design work, and we often don't need to wait for clarification and so forth.