advice on starting a carpet and upholstery cleaning business

andrew kay

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Mar 3, 2015
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Hi I am looking for some advice on what machine is best to start with in the business I have looked at various machines but not really sure what to go for. also what sort of solutions are best to buy as the best brands don't always turn out to be the best... any advice or knowledge would be gratefully appreciated thanks
 
Hi Andrew i own a carpet and cleaning business and you will find a wide range of machines available. With all due respect to other members of this forum i doubt there are many on here who would know the difference between a Rug Doctor and a professional carpet cleaning machine. I can recommend two excellent forums for you where you will find lots of valuable advice on all things carpet cleaning related, google cleantalk and cleanitup.
 
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andrew kay

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Mar 3, 2015
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Looking it up there are a few courses to do with different wools carpet materials etc.. spot courses for different stains. Same with upholstery. When I first looked at going into this I was the same but soon realised it's not as simple as it seems
 
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andrew kay

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Il look up the prochem course thanks.
I am based in rotherham. I will be starting off mainly doing house carpets but will be looking into offices etc so will want a machine good enough to do these but not top of the range machine to start with if you get me. Either will be considered refurb or new I recently went on a website and looked up package deals which were in the 2,000-2,500 range. can you recommend a good machine thanks.
 
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What courses do you need to go on to be able to clean a carpet? I don't mean the above in a sarcastic way, I'm just surprised that such courses exist.

i'd like to think you are joking, right?

Do you think it is as simple as buy a machine at £10,000 (truck mount, lower end of the market) blast a few carpets with some water and liquid and hope for the best?
 
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AllUpHere

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    i'd like to think you are joking, right?

    Do you think it is as simple as buy a machine at £10,000 (truck mount, lower end of the market) blast a few carpets with some water and liquid and hope for the best?

    No, I wasn't joking, and I appreciate there is going to be more to it than just blasting away, but realistically how hard can it be? It's not going to be the most complicated machine or process is it.
     
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    No, I wasn't joking, and I appreciate there is going to be more to it than just blasting away, but realistically how hard can it be? It's not going to be the most complicated machine or process is it.

    i appreciate these people aren't forensic accountants or gas engineers but theres still a market for these people, knowledgable people who know what they are doing.

    we sub contract carpet cleaning works out as we don't want the hassle of any wrong-doings when we work for companies. everyone has their place :)
     
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    O.K its not rocket science and a good 2 day training course will teach you the basic's, the trouble it that there are plenty of untrained carpet cleaners out there who will happily use dangerous chemicals in peoples house, soak carpets which can cause mould and mildew problems (potential health hazard) and attempt to clean carpets not suitable for wet extraction , Belgium Wilton's and Seagrass / Sisal to name a few, clean the last three and you risk major shrinkage. Then you get into upholstery which can be a minefield. Cleaning carpets can be easy but getting stains out is a whole different ball game that a lot of carpet cleaners don't even bother to attempt. Then you have health hazards to the carpet cleaner, like needles down the crevices of sofa's (H.I.V risk), blood, feces and urine can also be a major health hazard. What about flood damage where there is also sewage contamination, doesn't sound quite so easy now does it?

    Trouble is that there a lot of people who think it is easy and so don't bother with training and end up causing all sorts of problems, some of them fatal.
     
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    AllUpHere

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    O.K its not rocket science and a good 2 day training course will teach you the basic's, the trouble it that there are plenty of untrained carpet cleaners out there who will happily use dangerous chemicals in peoples house, soak carpets which can cause mould and mildew problems (potential health hazard) and attempt to clean carpets not suitable for wet extraction , Belgium Wilton's and Seagrass / Sisal to name a few, clean the last three and you risk major shrinkage. Then you get into upholstery which can be a minefield. Cleaning carpets can be easy but getting stains out is a whole different ball game that a lot of carpet cleaners don't even bother to attempt. Then you have health hazards to the carpet cleaner, like needles down the crevices of sofa's (H.I.V risk), blood, feces and urine can also be a major health hazard. What about flood damage where there is also sewage contamination, doesn't sound quite so easy now does it?

    Trouble is that there a lot of people who think it is easy and so don't bother with training and end up causing all sorts of problems, some of them fatal.

    I agree with you regarding the needing to know certain types of carpets that could be ruined if you clean them wrong, but the rest is just common sense. No matter how you dress it up, being a cleaner isn't going to be thought of as a dangerous occupation is it. Any of those risks you mention could be encountered by all sorts of people.

    Anyway, as I mentioned when I originally asked the question, I wasn't having a dig at anybody or trying to cause offence, I was genuinely surprised that carpet cleaning courses existed. Nothing more, nothing less.

    In my opinion, if someone can't learn how to use a carpet cleaning machine from an owners manual, they are going to have bigger problems than cleaning carpets.
     
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    Chris34

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    I agree with you regarding the needing to know certain types of carpets that could be ruined if you clean them wrong, but the rest is just common sense. No matter how you dress it up, being a cleaner isn't going to be thought of as a dangerous occupation is it. Any of those risks you mention could be encountered by all sorts of people.

    Anyway, as I mentioned when I originally asked the question, I wasn't having a dig at anybody or trying to cause offence, I was genuinely surprised that carpet cleaning courses existed. Nothing more, nothing less.

    In my opinion, if someone can't learn how to use a carpet cleaning machine from an owners manual, they are going to have bigger problems than cleaning carpets.

    You don't know what your talking about so I suggest you keep your opinions to yourself.

    There are a whole host of reasons for taking a carpet and upholstery cleaning course, from health and safety, to best practise. You can save yourself a lot of expensive insurance claims by following the advice from one of the training courses.

    The NCCA do a good course that gives you good all round general knowledge. I think it's about £500 but it's definitely worth it.

    www.ncca.co.uk

    Chris.
     
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    AllUpHere

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    You don't know what your talking about so I suggest you keep your opinions to yourself.

    Chris.

    That's not really how forums work is it. I openly admit I know nothing about cleaning carpets, I was simply surprised there are courses (as was the OP apparently). I asked the question as tactfully as is possible on a forum.

    You cleaners are a touchy bunch aren't you. :)
     
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    AllUpHere

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    I've lost count of the number of customers who think it is easy and tried to do it themselves with a hire machine and have ruined their carpets and or made the stains permanent.

    Might not be rocket science but most people aren't scientists either!

    You make an excellent point. I do have a habit of forgetting that good old fashioned common sense isn't actually that common.
     
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    miggygreene

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    Before starting a carpet and upholstery cleaning business, gain experience in carpet cleaning by working as an employee or apprentice for a cleaning company. This experience provides you with customer service skills, the knowledge of how to clean different types of carpeting and how to run your own business.
     
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    Vectis

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    You don't know what your talking about so I suggest you keep your opinions to yourself...


    That was a bit of an unnecessarily rude reply to someone who had simply expressed surprise that carpet cleaning courses existed.

    The way things are going these days there's probably a university degree in carpet cleaning!
     
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