Admin footer missing

[owas]

I think I may have caused an error to my site and my admin footer is missing, but only in invoice and ship order, the ship order button has disappeared.
So I ftp the footer.phtml files still no fix and then the entire app folder, this hasn't fixed it, any other ideas appreciated?

 

[zigojacko]

It might be easier if you include a screenshot of the issue because the only content in the admin footer is a link to Magento bug reporting, the Magento version number and a link to Magento. So this shouldn't pose a major issue but if it is only a case of the page stops loading after a certain point in your invoicing and shipping pages then is likely a syntax error or a call to an unreferenced block (or similar) in something that is extending the shipping/invoicing pages.

The fact that replacing the app folder from the default Magento install indicates that the issue is stemming from a custom change in the code pools (local or community), unless of course you have modified anything in design/adminhtml (template or layout files).

It is highly unlikely you are not referring to the footer at all but part of the invoicing page. Hence why a screenshot of the issue would shed some light on the problem.

 

[owas]

Hi,

I recently changed my php version to 5.3 as advised by my hosting company, I am using version 1.7 and on the magento download page there is a patch I think for this. I am not sure where to place the patch.sh file in my files though?

 

[zigojacko]

That screenshot is so small I can't see anything on it. You need to upload a full size screenshot.

Please check your error logs on the server. If there is anything in your Magento that is incompatible with your current version of PHP then it will be logged.

 

[jamie1183]

Magento 1.7 should work fine with PHP 5.3, the patch.sh file would need to be run from the server command line so you would need full server access.

I would not recommend this unless you are comfortable with server commands.

Here is a rough guide to run it.

Upload the patch.sh file to your magento root folder
Then using server command line, go to this folder using the command below (Change to your server path)
eg:
cd /var/www/vhosts/yoursite/htdocs

Then run this command
(For centos server) sh patch.sh (patch.sh should be the correct uploaded file name)
(For ubuntu, debian etc) bash patch.sh
(patch.sh should be the correct uploaded file name)

Then refresh the cache in the magento admin panel