A 2 minute guide to SMS short codes

Textlocal

Free Member
Aug 28, 2005
351
48
48
Malvern, Worcs, UK
Hi all,

Today I thought I would write a little about receiving SMS text messages from your own customers, staff and new leads.

SMS is now becomming a mainstream tool for thousands of UK businesses - large and small. Everyone from bluechip multinationals to your local chip shop. If you have not considered SMS communication.. or you have dismissed it as spam, expensive or intrusive.. you are missing out on perhaps the most powerful communication channel currently available.

You can receive messages instantly into an online SMS account, your email application or directly onto your webserver where you programming team can place them into a database.

There are 2 methods of receiving SMS text messages - a long number (eg 07786208569) or a short code.

A Short Code is a 5 digit number (e.g. 60777) like those used by Big Brother. Due to their ease of use they are excellent for receiving texts and generating leads from potential prospects.

Short codes can be set up to charge the customer either their Standard Network Rate or a Premium SMS Rate of 25p, 50p, £1.00, £1.50, £3.00 or £5.00.

There are hundreds of example uses for Short Codes, here are just a few:

Lead Generation (e.g. Text 'INFO' to 60778 for more information)
Add a short code to your marketing literature and you instantly provide an additional channel for potential customers to respond to. An auto reply text can then be sent back which is quickly followed up with a phone call.


Income Generation
By setting up the Short Code with a tariff of either 25p, 50p, £1.00, £1.50, £3.00 or £5.00 you can earn revenue from people texting in.


Text 2 Win
You can run Text 2 Win competitions to either generate mobile numbers for future marketing activity or to earn revenue.


Voting Competitions
These can be set up in minutes, and you can even show the results live online.


Ringtones, Wallpapers, Videos, Games etc.
A Premium Rate Short Code can be used to automatically deliver paid for content directly to the customer phone.


Store / Branch Finder
A Short Code can be set up where customers can text in their postcode and an automated reply can immediately go back containing details of their closest store and telephone number.


Features & Benefits

Quick Set Up
A Shared Short Code can be set up in 24 hours and costs around £35 per month.

E-mail Notifications
All incoming texts are immediately sent to your nominated e-mail address.

Private Inbox
All incoming texts are also stored in your Private Inbox which contains the mobile number, message and time and date of receipt. This can then be exported to Excel at the click of a button.

Auto Reply
For a Standard Rate Short Code an auto-reply can be set up (and changed as often as you wish). For a Premium Rate Short Code the auto-reply is included as it is this message that is charged at your chosen tariff.

WAP URL
You can send back a WAP URL used for ringtone or other product downloads

No Lengthy Contracts
You can run a Shared Short Code for either 3, 6 or 12 months.

Demonstration

For a demonstration of the power of Short Codes:

Text 'BROCHURE' and your e-mail address to 60777

For example text: 'brochure [email protected]' to 60777

We will then send you an automated SMS text reply as well as a copy of our Corporate Brochure PDF by e-mail.

*The text costs your Standard Network Rate.

Standard Versus Premium Rate Short Codes

A Short Code can be set up to charge the customer either their Standard Network Rate, to text in, or a Premium Rate tariff of 25p, 50p, £1.00, £1.50, £3.00 or £5.00.

If you decide to go for a Premium Rate Short Code please see Prices & Revenues to work out what income you could earn.

Shared Versus Dedicated Rate Short Codes

With a Shared Short Code you choose your own unique Keyword but share the number (e.g. 60777) with other companies. With a Dedicated Short Code you own the number and so can create as many Keywords as you like.

Due to the current prices of a Dedicated Short Code (around £11,000) virtually all companies opt for a Shared Short Code.

For more info please just ask!

Cheers,

Alastair Shortland
 

Textlocal

Free Member
Aug 28, 2005
351
48
48
Malvern, Worcs, UK
Thanks for the feedback.

Since we last spoke business is booming, it really is a very exciting time!

Slowly SME's across the UK are starting to realise that SMS communication isn't just about ringtones and spam.. if used correctly it is better than any other form of marketing for generating a "community feel" and repeat business.

Have a look at the testimonials page: http://www.txtlocal.co.uk/text-advertising.php - all heartwarning stuff I'm sure you will agree.

I am still trying to think of new ideas to spread the word... and feedback on this from you guys at UKBF would be greatly appreciated!!! :)

Cheers,

Al.
 
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glencooley.com

Free Member
Sep 12, 2007
1,658
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Cambridge
Hi TxtLocal

Do you offer text (SMS & MMS) to web service (API but via email but either as HTTP Requests or FTP). I have a client that will have a requirement to allow people to post pics and messages in "realtime" well pseudo realtime on to a web page?

Is this something you do and if so can you point me to the link?

Many thanks
 
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Textlocal

Free Member
Aug 28, 2005
351
48
48
Malvern, Worcs, UK
Hi Glen,

Yes, we have free APIs for:

inbound/outbound SMS via email
inbound/outbound SMS via POST
inbound MMS via email
inbound/outbound MMS via POST

We offer 2 inbound systems - either an SMS shortcode + keyword (text WORD to 60778), or a dedicated long inbound number for £35 per month.

Outbound MMS is charged at 27p per message

Inbound MMS requires a dedicated MMS receiver number - these are more expensive at £225 setup + £125 per month.

All info is on the website.. Katie explains it in her videos and if you need any more info simply come back to me.

Cheers,

Al
 
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Textlocal

Free Member
Aug 28, 2005
351
48
48
Malvern, Worcs, UK
Hmm not sure how SMS would protect a Flash video - unless you mean password access? In which case yes, you simply ask the customer to enter their mobile number into a box, randomly generate a code and store the number/code combination in your database. you can then use an SMS API (like this simple one here: http://www.txtlocal.co.uk/sms-gateway-demo.php) and text the random number to the handset.

You could also incorporate some SMS billing if you need to charge people for access.

By doing this you effectivly lock the Flash download to the individuals mobile number - and capture it for future marketing (as long as you make this clear on the site!).

I also know of customer who stream received SMS texts actually into the Flash (by picking up new received messages from a database or text file). Great for live commentry when bands are playing, political conferences etc.

Al
txtlocal
 
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Hmm not sure how SMS would protect a Flash video - unless you mean password access? In which case yes, you simply ask the customer to enter their mobile number into a box, randomly generate a code and store the number/code combination in your database. you can then use an SMS API (like this simple one here: http://www.txtlocal.co.uk/sms-gateway-demo.php) and text the random number to the handset.

You could also incorporate some SMS billing if you need to charge people for access.

By doing this you effectivly lock the Flash download to the individuals mobile number - and capture it for future marketing (as long as you make this clear on the site!).

I also know of customer who stream received SMS texts actually into the Flash (by picking up new received messages from a database or text file). Great for live commentry when bands are playing, political conferences etc.

Al
txtlocal

But you dont have the ready made application?
 
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kapow

Free Member
Feb 27, 2008
93
7
London
I'm sure the TxtLocal service would be VERY confusing if the DID have ready-made solutions for every requirement! There are FAR too many different requirements out there.

We have hundreds of clients currently using Premium SMS, and they all seem to use it in a slightly different way. Some simple, and will work 'out-of-the-box'... others far more complex.

We don't have many ready-made solutions either, instead we provide the essential building blocks and interfaces that a client can cheaply and easily use to implement whatever mobile based solution they require. 9 times out of 10 it's a five minute job.

If the client isn't technical themselves, doesn't have a techie that they use regularly, or has no webserver, then KAPOW! is able to build and host bespoke solutions for them... for a solution that "protects a Flash video" using a backend database this would probably take about 2 hours of development time only.

Best regards,

Andy
 
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