Recent content by TBLZ

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    Recording staff holidays

    Thank you Cyndy, that is very helpful, and re-assuring, in a way, that I am not the only one doing that manually. When the AI overlord robots kill all the people who are no use to them, you and I will still have a job, haha!
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    Recording staff holidays

    I thought it was just the payroll software that we use that was rubbish at that. Thank you for flagging! HMRC have the teeth to say which software is allowed for RTI submissions, so why can't they use their leverage to force payroll software manufacturers to calculate holidays correctly?
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    Verify Your Identity (CH) – anyone in the same situation?

    It does have the facility to do that, but there are never any new notices there, whereas notices are sent in the post to employees (and apparently to us, but Royal Mail often has difficulties locating our large, visible letterbox).
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    Verify Your Identity (CH) – anyone in the same situation?

    Typical HMRC, the right hand does not know what the left hand is doing, but they compensate by wasting time and money. On a loosely related note, I used to be able to get my employees' tax codes from our online HMRC account, but no longer. As HMRC only send the tax code notices by snail mail...
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    Royal Mail Theft By Surcharge

    Transport for London.
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    Royal Mail Theft By Surcharge

    Use UPS.
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    Solution: Job Seekers Benefits

    We are currently recruiting. I originally had four face-to-face interviews today. Two of them have withdrawn their candidacies. At least those were decent enough to warn me that they would not come, but as I write this, I am sitting alone in my office after 17:00 waiting for a candidate to turn...
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    Which business bank account with low fees?

    The Co-operative Bank charge us around £30 per month. This fluctuates because it depends on how many payments (in and out) we make each month. I, too, would be interested in hearing about recommendations for decent business bank accounts.
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    Different tax code for different employers

    If you think that's a bit steep, you are in for a bit of drama when your car insurance renewal comes up once he has passed his test, and you have added him to the list of drivers for your car. I did that for one of my daughters, and had a £2000 a year hike on the insurance!
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    ICO - Who are they?

    We are B2B too and that was my way of thinking (backed by the ICO's own website) until a client of mine had one of their trustees force us to register. The trustee in question is a lawyer and works in the field of data protection I believe, so we just had to do it in order to keep the client...
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    Have you ever had a terible business encounter that made you drop all your professionalism when dealing with clients?

    Has she paid you for the lost equipment?
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    Simple VoIP recommendations?

    Thanks John. Are you in the same pricing bracket as Ring Central and Circle Loop?
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    Simple VoIP recommendations?

    Classic pillar to post. Thank you SC Stock. And thank you to everyone who has replied! :)
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    Simple VoIP recommendations?

    Did Ring Central give you a reason why they couldn't port your geographical number?
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    Simple VoIP recommendations?

    Hello, There was a thread a while ago on this site about basic cloud-based VoIP solutions for small companies, but I can't find it anymore. We have a client with only 4 staff, looking for a very simple system to manage incoming calls from 4 different locations, transfer calls, and take...
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