Recent content by stressedbob

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    Cyber Insurance

    Hello all! We are looking at Cyber Insurance, we have not previously had this in the business so not familiar with it. Does anyone know much about it and any pitfalls or recommendations? We do have an online shop so feel our exposure is high enough to make this a necessity, also based on the...
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    Tuffnells - Parcels in network

    Hello folks, (I have searched and couldn't see any posts relating to this directly and was a bit surprised so apologies if there is one - I did see the post on alternatives courier options) We have parcels that are currently at Tuffnells hubs etc around the UK, we are very lucky that they are...
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    Recommend SEO / Google Ads Agencies

    Hello all, I am looking for recommendations on agencies to use for our e-commerce google ads / merchant centre campaigns specifically and potentially broader social media. We are based in Scotland and a Scottish agency would be nice but not critical. We have been running this in house but our...
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    Haulier required from Stirling to London W10

    Hello All, I am trying to find a haulier who can carry a couple of pallets from Stirling Scotland to London W10. The Pallets are double size 2.4m. The tricky bit is that off load is required and there is rigid vehicle (no artics allowed) access only. If anyone can suggest any companies...
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    Shopify - best route for shipping options and costing

    Thanks folks, sorry I don’t think I’m explaining it very well, what I mean is that a customer is likely to but multiple items varying largely in size. My worry is that buy having contact us for a lot of items (particularly larger ones) I feel a proportion of people would bother to contact and...
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    Shopify - best route for shipping options and costing

    Thanks I’ve played around with free post in the past and feel that as this shop would be multi item purchase it would penalise people buying multiple items also found it not great in search price comparisons.
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    Shopify - best route for shipping options and costing

    Hi folks, hope everyone is well! I’m working on another shopify online shop this one has much more complex shipping and just trying to get a feel for the best route. the products range massively in size from items which are small and would go Royal Mail, to medium sized deliveries which we...
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    Chargeback Fraud via online shop

    Thanks for that, its obviously a bit of a sensitive one and I don't want to go crashing in. Building up some information first and obviously need to give them the one benefit of the doubt letter before hand! I can't believe how easy it appears for people to commit these frauds, I can't...
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    Chargeback Fraud via online shop

    Hi everyone, we have had an online shop via shopify for over a year now and have been very happy with it and the increased turnover it has gained us, also we have only had 1 charge back which is lucky I understand! We sell photographs and frames etc which we have taken of children in nurseries...
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    Mailchimp help or alternative!

    Hi folks, we currently use mailchimp and have a pretty solid list however we deal both with the public and private sectors. Mailchimp doesn't seem to like us having some email addresses which are genuine (they are customers signed up for news letters / marketting etc) because of their address...
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    Hello!

    Hello all, my name is Dave and I manage a company which supplies products & services to the public and private educational sector - namely photography and graphic design. Over the last few years we have found the marketplace particularly hard and although we are continuing to stay dynamic to it...