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The best starting point is to use a ready made template similar to the one above. Then you can add other elements which are either not covered or are not covered well enough. Once you get the basic structure it is much easier to add the little extra bits you need. Use Google to search for...
I always recommend WordPress. It is simple to install, simple to maintain and you can do so much more than with other options. I also feel that WordPress offers the best SEO setup which is another bonus.
Get yourself some hosting, install WordPress, install a theme (there are thousands of free...
It depends on your needs - Do you need tracking? What size/weight are the parcels?
I have used pretty much every courier in some way, shape or form over the years and whilst some are better than others, it is all about what you need from a courier. Unlike most I have never had an issue with...
As others have said it depends on the service. If it is a 1 fits all service then a fixed price would be a better idea but if it is a service which is changeable then at least show a price range or starting price to give potential customers an idea of what they are likely to pay.
I also found them pushy a couple of years ago when I was looking for a cheaper option sending out post. Whist it didn't end in arguments I did receive about an email a day for the next 2 weeks again pushing for business.
There are other providers who offer a better and cheaper all round service.