Recent content by Nighthawk Software

  1. Nighthawk Software

    Desktop Profit Calculating Widget/App?

    Not 100% sure what you're asking for, but one thing that always bugged me was doing financial forecasts. I could never find a decent tool for doing them that worked the way I wanted (i dont want it to connect to my account and guess the finances for the next year...) so i wrote my own...
  2. Nighthawk Software

    Seeking Advice on Launching an Inverness-Based Drone Photography and Film Business in the UK Property Market

    If I had a £1 for every drone photographer I've met at networking events recently... i'd at least be able to afford a couple of pints! Seems to be quite a crowded marketplace now... and often seems to be retirees looking to work part time that get in to it. Might be a difficult business...
  3. Nighthawk Software

    Is it here bid writers who can advice?

    There are quite a few companies out there that specialise in this. I used https://bidwritingservice.com/ for a recent public tender that we were applying for - we came second (by 2%) so I suppose they did a reasonable job :-) They were relatively quick on getting back to me (it was a tight...
  4. Nighthawk Software

    Manufacturing serial number system

    Interestingly, we had a chat with a customer just last week about a system like this. It wasnt so much for the tracking of serial numbers, but rather as they are manufacturing a piece of technology, they need to store all the test reports that were generated by component suppliers and then by...
  5. Nighthawk Software

    Problem with spam emails purporting to come from me

    This is only possible if your email and domain are hosted by the same company. If you use Outlook or Gmail then you will need to set this up yourself.
  6. Nighthawk Software

    Payment Processor Fees

    What you were doing is not necessarily wrong, you just need to be careful on the wording. As mentioned, you cannot pass on card transaction fees to the user - if they wish to spend £10, then you should charge them £10, not £10 + £2 card fee. You can however add on service fees - so nothing...
  7. Nighthawk Software

    At Nighthawk Software we like to work with small to medium sized businesses, and help them...

    At Nighthawk Software we like to work with small to medium sized businesses, and help them operate more efficiently. We achieve this by designing software systems to help them manage their workloads more effectively - allowing them to achieve more than they thought possible with their current...
  8. Nighthawk Software

    Looking for transport booking/job allocation solution.

    I would agree with AlunR above - go with a cloud based solution rather than a desktop solution. This has the advantage of working on any device - PC/Mac, Laptop or tablet, but can also be accessed from the office or from home. With a desktop application, it will only run on one machine, or...
  9. Nighthawk Software

    Reclaiming Tax After A Loss

    We've been relatively profitable over the last few years, and paid a fair amount in tax. Last year however, we reported our first loss since starting. Our accountant has shown that we owe a negative amount in tax, as a result of this loss. I asked if that meant we were owed money back from the...
  10. Nighthawk Software

    Virtual Office Address?

    We use https://thelondonoffice.com/ - although despite their name they have virtual offices in Edinburgh too, and a few more places coming soon. I think its around £100 a year and includes free scanning of mail from HMRC and UK Gov. othe rpackages available. These are then available through...
  11. Nighthawk Software

    Web agency growth

    What makes you different to all the other web design companies? What is your USP? You've decided to avoid making price your USP - that is probably a good move, it ends up being a race to the bottom. But you need to find something else. If you're not the cheapest, then you need to be the best...
  12. Nighthawk Software

    Water Plus - Creating Accounts In My Name

    Has anyone else ever had any dealings with waterplus? We moved in to our offices about a year ago, and a few months ago we suddenly got a bill through the door from waterplus for water usage. All of our bills are included in the rent. I've never heard of waterplus, nor have I registered with...
  13. Nighthawk Software

    CRM software

    Thankyou. As I mentioned, the intention isn't really to launch a SaaS platform similar to HubSpot/Salesforce etc, but instead develop a base system that we can then build upon for each client, although we might launch an SaaS too for anyone that wants it or as an introductory product to attract...
  14. Nighthawk Software

    CRM software

    And there are many web design companies out there. Yet people start new ones every day. It's a massive marketplace, and even if you pick up a small percentage of it, you'll make money. We've already been approached by two companies looking for custom CRM software without even advertising that...
  15. Nighthawk Software

    CRM software

    Well, first of all, read the comments in this thread - many complaints about how the current offerings don't do what people need, or are overkill. Then read the second part of my post: Our plan is to address the issues everyone is mentioning above - a nice simple CRM that is customised to...
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