Recent content by GradwellDotCom

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    VOIP or oldskool BT telephone line for outward calls

    We have a cost calculator at www.gradwell.com/compare that will tell you how much you would save by switching to VoIP. I hope you find it useful.
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    Business aimed at dog owners. Stupid or brilliant?

    We use them in our office and sell them too (http://www.gradwell.com/store/door-entry-systems/) Easy to use, just swipe your card to unlock the door, it locks again when it closes behind you. If someone loses a card it can just be deactivated so it's not a security risk. Some have cameras on...
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    free open office.org or buy microsoft office ?

    I use Open Office on my home computer, and Office at work. I find I have trouble when interchanging between the two at times. I wouldn't advise it if you often need to use uncommon fonts or work with tables a lot. For basic typing it's fine.
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    thoughts on using facebook for marketing?

    It's definitely worth advertising your Facebook - on your website, in your shop if you have one, in newsletters and on leaflets etc. The hardest part is getting people to 'like' your page, if you've got that covered all you need to do is keep posting interesting things to it. Good luck!
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    sick pay

    We have a similar policy - All members of staff that go 3 months without a day off sick get a half day of holiday added to their holiday entitlement. Seems to be working well so far.
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    Let it snow!

    https://twitter.com/GradwellTweets/status/292265005078958083
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    Let it snow!

    We are a business of 70 and today only people who could walk to work came in (plus a very small handful who braved the train). I'd say there's between 10 and 30 of us today, everyone else is working from home. Lucky for us it's very easy for staff to work from home as we sell (and use) VoIP...
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    HARO - are there similar journalist boards?

    Great, thank you ethical PR!
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    HARO - are there similar journalist boards?

    I've been with Haro for a few months and have signed up to email notifications for specific sectors, including their 'UK Haro'. It's got hardly any UK based stuff which is a real shame, maybe one thing every week and very rarely relevant to my business. I would also be really interested to...
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    Which is better G+ or FB page ?

    Google+ ranks well on Google, but you'll probably get much higher interaction on Facebook. I would recommend both.
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    What's The Best Free Marketing You Have Done?

    Social media and blogging are our two most successful free marketing tools. Twitter is particularly good - it increases awareness of our brand, and following relevant publications and groups is a great way to increase publicity. Most of our free media coverage comes from opportunities that...
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    Positive Amazon Feedback

    It's good to see a straightforward transaction where a company takes responsibility for their errors. While this doesn't seem like much to ask, for a lot of companies it's an uphill struggle to draw money out of them. You learn a lot more from a company by how they deal with things going wrong...
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    Does Live Chat Drive You Bonkers???

    It's a case of balancing a professional looking site with a friendly, non-scripted communication style. Some less professional-looking chat boxes look like pop up ads. I recently used the chat feature for a number of sites (they were based in the US and I wanted an instant answer without the...
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    Investigation of new Phone system

    We've got this great new tool for working out how much you'd save a year if you switch to VoIP - go to gradwellDOTcom/gradwell-compare/
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    New business phone number

    VoIP is definitely your most flexible choice, and great for streamlining your processes and making your business more efficient. As far as the number goes, you can have a memorable one from any area code you like, for example the area code for Bedford is 01234 - a nice easy one for customers...
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