Recent content by Dan Eales

  1. Dan Eales

    Staff Profiles on websites

    But surely if it comes to light that the staff profiles on a website are bogus or at the least stretching the truth that would put someone off more? There is such a thing as too honest I suppose, but I'd rather work with someone or a company whose profile reads somewhat how the OP suggested...
  2. Dan Eales

    courier help

    XDP do heavier stuff, but have never had to transport anything that big or heavy with them
  3. Dan Eales

    Good Site To Buy Branded Items From?

    If they're for promotional use, Soopa Doopa branding appear to do a fairly good job. We supply them on occasion, and my experience with them has been very positive from the supply side.
  4. Dan Eales

    Selling to Amazon US/CA

    I have also heard the same from a few sources. But the Royal Mail website seems to think differently. This is one of the things that annoys me with couriers, the account managers rarely seem to be in the know I can't post links yet, but if you Google "Getting barcode ready: Frequently asked...
  5. Dan Eales

    Selling to Amazon US/CA

    With regards to shipping to Amazon US, tracking can also be an issue. Dot Com is set to expect a tracking number for all orders and I believe there is a seller metric somewhere in the Amazon US account that will be marked down if orders are sent minus tracking. I don't believe that this metric...
  6. Dan Eales

    Small Parcels getting mislaid - any ideas?

    I guess that the wage versus cost thing is always going to be an issue. The British consumer wants cheap. But the British consumer also moans when people aren't paid enough and also when the quality of the product or service isn't up to scratch. We can't have it all. I'll probably catch some...
  7. Dan Eales

    New toy shop, new and second hand toys

    We have always found Toyrific products to be quite good. There are clear differences in quality to the top brands, but I myself have found myself playing with the marble run when building one for in house photos :P Wholesale and clearance suppliers will usually have some hidden gems, but...
  8. Dan Eales

    OPENING NEW FURNITURE STORE NEED SUPPLIERS

    It's a it of a controversial topic I suppose, but there are some good hand made wooden item manufacturers and exporters popping up in India these days. We ourselves use one for smaller wooden objects and the overall quality I would say is very good :) Exportersindia looks like a fairly decent...
  9. Dan Eales

    Selling to Amazon US/CA

    We have been selling to the Americas for a good few months now, and I would say that where pricing is concerned it's a bit of a split. but that could be said for any of the Amazon's really. Or indeed any marketplace. We've always used a custom Excel spreadsheet to work out our pricing as this...
  10. Dan Eales

    Overcharged by ups?

    How were you creating your UPS consignment labels may I ask? We are currently doing them manually using the UPS online portal, and this always shows us a price after the consignment is created. We have been caught out a little bit with surcharges in the past. And a very long time ago we were...
  11. Dan Eales

    Small Parcels getting mislaid - any ideas?

    That's really interesting. I would say in that case then that Hermes do what a fair amount of others couriers do not do, concentrate on keeping business customers happy. I have never had a an easy claims process nor have I had experience that would leave me recommending a courier after...
  12. Dan Eales

    Selling on other EU Marketplaces?

    There are a few good looking channels surfacing now, with cDiscount and Allegro being pulled to the forefront from my own point of view as our software provider will soon be offering these as integrated channels. To be fair, you can't really beat having your eBay listings shown internationally...
  13. Dan Eales

    CDiscount

    I've had a lot of involvement with this channel over the last six months or so. Within my organisation I will admit that this channel is something we've set up as an additional channel of income rather than a main sales channel. We utilise Volo Commerce, a multi channel sales and inventory...
  14. Dan Eales

    Small Parcels getting mislaid - any ideas?

    Hermes I would say is a different beast entirely. They have a fairly large network and I would assume that use their own depots and drivers a lot of the time. In terms of RM, there isn't really a way of getting tracking as you rightly said unless you go to a post office or you have enough for...
  15. Dan Eales

    Small Parcels getting mislaid - any ideas?

    One of the issues with couriers that I am seeing with companies such as XDP, Yodel and APC is that they will outsource a lot of the parcel transporting process. So they will have self employed drivers to pick up from businesses who will blatantly mistreat packages, these items then go off to the...
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