Recent content by Claire H

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    Permission Based Email Marketing

    Hi there, In order to send an email campaign to a customer or potential customer you need to have obtained their permission to confirm they are happy to receive communications. However someone told me that you don't need permission to send emails to info@ addresses but I must say I've never...
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    Advice on selling website

    Very useful, thanks so much for the link.
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    Advice on selling website

    Hi there, I've been running my online business selling homeware and gifts for over a year now. Due to other commitments, I'm struggling to devote the time it needs to generate more sales, especially in relation to marketing efforts. It's a well designed, attractive wordpress site and the...
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    Help, Glass items via courier!

    Hi, I run an online business selling homeware and gifts. I have never received a customer complaint until I started shipping mirrors to customers. I always ensure that my items are always well packed but I just can't seem to get this right with mirrors for some reason. I pack in plenty of...
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    Need a new courier company :( and a new website ....bit of a long rant sorry

    I use Myhermes and have never experienced any problems this far. I book it all on their site and drop off parcels at my local newsagents which reduces the cost even more and is really easy. They seem to offer the most competitive prices.
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    Bounce Rate

    I would be interested in hearing people's thoughts on how much attention to pay to bounce rate? I launched my homeware and gifts website in August of this year. I've just taken a look at my bounce rate for November and it's 55%. I just wondered if this is about average or not and how much...
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    Any reviews of Stripe

    Thanks for all your responses. I'm not exactly clear on the chargeback issue with Stripe. Is this if there is a problem with fraudulent activity using this merchant due to lack of 3D secure and the seller then having to pay for this? If someone could clarify that would be great.
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    Any reviews of Stripe

    Thanks Globby, very useful. Do you know how long it takes for payments to be transferred from both Braintree and Stripe? The good thing about Worldpay is payment is v quick. Thanks
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    Any reviews of Stripe

    Hi, I have recently launched an online site selling homeware and gifts. I'm starting to realise I may have made an error by choosing Worldpay as my online merchant as they are hammering me on monthly charges. My sales are modest but currently not enough to justify their monthly costs. I just...
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    Advice on PPC for ecommerce start up

    Thanks for your response Think Traffic. How much would you recommend spending per month on PPC? Do you recommend display, search ads or PLA's or a mix of both? I sell more unusual homeware so it's not the kind of products you see everyone selling on Amazon or Ebay. Hopefully this would give me...
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    Advice on PPC for ecommerce start up

    Hi, I would be interested in hearing from anyone who has ran a PPC campaign alongside their online store. I'm in the process of setting up my own online store selling homeware and gifts. I will be involved in other types of marketing as well including social media, press releases etc. but as...
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    Can I get an ecommerce site designed and built for under £1.5k?

    Thanks faevilangel for your comments. I'm finding which platform to go with all a little confusing. Can you send the link to your post or can you recommend a specific platform? It's really important to me that the CMS is easily updateable by myself and the platform also works well with the key...
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    Can I get an ecommerce site designed and built for under £1.5k?

    I'm looking to find a freelancer or web design company to build me a website. I have thought about doing this myself using a free template but my impressions from the research I've done is that it would take a while for me to build a site myself and make it look appealing as well as functional...
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    Postage/Royal Mail alternatives for small parcels?

    I've used Interparcel a couple of times and they seem pretty reliable and good value. I can't help I'm afraid re the franked mail.
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    Estimating Traffic Numbers to Ecommerce Site

    Hi, I'm looking at setting up my own e commerce site and I'm trying to get an idea of SE Traffic to competitor sites. I've been looking at the traffic stats on SEM Rush and wondered if anyone has an opinion on how accuate these stats are? As this is the first time I've set up an e commerce...
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