EU IOSS Signup

[Simon Perkins]

The tariff includes reversing the VAT back to the UK shipper (like DDP but without the surcharge). Your EU customers never have any doorstep charges on our service. We have a Shopify app along with integrations with Linnworks, Mintsoft, Orderwise, Shipstation, Despatch Cloud and Shiptheory. We can integrate with just about anything else using our API. Hope that helps. Get in touch and we can go through it all in more detail with you. Please take time to read the FAQ link on our website or google SAMOS FAQ. I can't post the link here unfortunately because this forum does not allow links to be posted.

 

[euify.eu]

Has anyone found a way to sign up to the IOSS system in the EU without having to appoint an EU VAT intermediary. The guidance says it is not necessary to have an intermediary if there is a vat mutual assistance agreement, which the EU and UK now have.

You can't. "The guidance says it is not necessary to have an intermediary if there is a vat mutual assistance agreement, which the EU and UK now have."? Which guidance? Either way, it's incorrect.

 

[DefinitelyMaybeUK]

You can't. "The guidance says it is not necessary to have an intermediary if there is a vat mutual assistance agreement, which the EU and UK now have."? Which guidance? Either way, it's incorrect.

Yeah, you need to read 529 posts in, not just the first one on this thread You're correct, there's no mutual agreement, everyone was swayed by the promising TCA wording that Graham subsequently summarised:

Looks like the UK DOES NOT have a VAT Mutual assistance agreement with the EU. The wording and protocol in the TCA is the steps and procedures laid out to enable the negotiation of a VAT Mutual Assistance agreement between the UK and the EU.

 

[Simon Perkins]

Has anyone found a way to sign up to the IOSS system in the EU without having to appoint an EU VAT intermediary. The guidance says it is not necessary to have an intermediary if there is a vat mutual assistance agreement, which the EU and UK now have.

You need to use EU intermediary. BUT Don’t forget! - IOSS is not mandatory and you can still ship in to the EU without an IOSS number. The VAT can be handled by the parcel carrier so your customer gets no ‘doorstep’ charges. Big parcel carriers surcharge for this which can make it cost prohibitive but smaller specialist parcel carriers have much better solutions for EU parcel delivery than the big boys and it far cheaper, like these guys:

Has anyone found a way to sign up to the IOSS system in the EU without having to appoint an EU VAT intermediary. The guidance says it is not necessary to have an intermediary if there is a vat mutual assistance agreement, which the EU and UK now have.

 

[Simon Perkins]

Has anyone found a way to sign up to the IOSS system in the EU without having to appoint an EU VAT intermediary. The guidance says it is not necessary to have an intermediary if there is a vat mutual assistance agreement, which the EU and UK

Has anyone found a way to sign up to the IOSS system in the EU without having to appoint an EU VAT intermediary. The guidance says it is not necessary to have an intermediary if there is a vat mutual assistance agreement, which the EU and UK now

You need to use EU intermediary. BUT Don’t forget! - IOSS is not mandatory and you can still ship in to the EU without an IOSS number. The VAT can be handled by the parcel carrier so your customer gets no ‘doorstep’ charges. Big parcel carriers surcharge for this which can make it cost prohibitive but smaller specialist parcel carriers have much better solutions for EU parcel delivery than the big boys and it far cheaper, like SAMOS e-commerce.

 

[TeemuEAS]

There are reasonably priced alternatives without having to commit to a exorbitant logistics costs like EAS Project. It is fully automated with apps for Shopify, Woo, Magento and more, with a simple transaction fee, no monthly or starting fees and no-code onboarding in hours. So yeah, it really should be a no-brainer.

 

[bodymindfit]

I believe I have found the PERFECT SOLUTION... I came across EAS who are a a software dev team in Finland. They are not consultants, though they are also advisors to the EU trade organisation. On their website I arranged a video conference call the next day. The guy spoke at length, answering all my Qs regarding sales of goods valuing above and below the €150 threshold. So, their plugin handles IOSS and DDP for EU sales only. He was incredibly re-assuring as my last two years of selling to the EU has been a logistical nightmare, from the dwindling sales I have had. My website uses WooCommerce on the WordPress, though I understand EAS also cover other platforms. Once signed up, they supply your unique IOSS number and even offer to set up the software plugin for free withing 24 hours (it took 36 hrs, spilling into the weekend and I was kept up to date throughout). And their fees are totally reasonable. No software fee, just a single payment per transaction of €1.25. He also offered to speak with my courier brokers to confirm the integration with their booking system. I will find out over the next few days how much pain has been removed from my sales to the EU and keep you posted. So far, so very good

 

[bodymindfit]

There are reasonably priced alternatives without having to commit to a exorbitant logistics costs like EAS Project. It is fully automated with apps for Shopify, Woo, Magento and more, with a simple transaction fee, no monthly or starting fees and no-code onboarding in hours. So yeah, it really should be a no-brainer.

I would re-phrase your initial sentence as it seems to suggest EAS have exorbitant costs, which I believe is not true. EAS seems to be the most reasonable out there.

 

[NWH]

I believe I have found the PERFECT SOLUTION... I came across EAS who are a a software dev team in Finland. They are not consultants, though they are also advisors to the EU trade organisation. On their website I arranged a video conference call the next day. The guy spoke at length, answering all my Qs regarding sales of goods valuing above and below the €150 threshold. So, their plugin handles IOSS and DDP for EU sales only. He was incredibly re-assuring as my last two years of selling to the EU has been a logistical nightmare, from the dwindling sales I have had. My website uses WooCommerce on the WordPress, though I understand EAS also cover other platforms. Once signed up, they supply your unique IOSS number and even offer to set up the software plugin for free withing 24 hours (it took 36 hrs, spilling into the weekend and I was kept up to date throughout). And their fees are totally reasonable. No software fee, just a single payment per transaction of €1.25. He also offered to speak with my courier brokers to confirm the integration with their booking system. I will find out over the next few days how much pain has been removed from my sales to the EU and keep you posted. So far, so very good

It seems that EAS is ahead of the game. I have Shopify platform so really interested to learn how things are progressing for you. How does IOSS information get passed to courier? I use Royal Mail (I know, I'm an idiot) because my post costs are important.

 

[BrightIdeas]

It seems that EAS is ahead of the game. I have Shopify platform so really interested to learn how things are progressing for you. How does IOSS information get passed to courier? I use Royal Mail (I know, I'm an idiot) because my post costs are important.

Hi, I'm interested to know if you looked into this solution any further? It looks too good to be true!

 

[TeemuEAS]

It seems that EAS is ahead of the game. I have Shopify platform so really interested to learn how things are progressing for you. How does IOSS information get passed to courier? I use Royal Mail (I know, I'm an idiot) because my post costs are important.

Hi there and apologies for seriously late reply... IOSS and postal operators are actually the perfect fit, no idiots anywhere

Please use click&drop. They have a placeholder for the IOSS number. If you are on Shopify Basic plan, you do have to make sure your HS codes are passed on. Could be manual for the time being at least.

IOSS number should NEVER be disclosed to anyone but the trusted logistics partner. No customs is going to read it from the label. Click&drop provides the labels with necessary information.

With any questions, feel free to contact us at EAS Project! We are VERY good with indirect taxation, tech and logistics

 

[NWH]

Hi, I'm interested to know if you looked into this solution any further? It looks too good to be true!

I am still trying to work out the best platform to link with Shopify. I keep hearing horror stories. In the meantime I am still using the expensive eBay and OnBuy solutions for the EU only. One thing is for sure, I must find an IOSS solution for my own site as I am not happy to keep advertising and filling the pockets of the marketplace mega monsters. I must resolve the issue and start puishing my own site into Europe, again. On an associated point, I sell to New Zealand, Australia, Malaysia, USA with no problems at all. Its just the EU who are determined to make us pay for Brexit.

 

[BrightIdeas]

d an IOSS solution for my own site a

I am still trying to work out the best platform to link with Shopify. I keep hearing horror stories. In the meantime I am still using the expensive eBay and OnBuy solutions for the EU only. One thing is for sure, I must find an IOSS solution for my own site as I am not happy to keep advertising and filling the pockets of the marketplace mega monsters. I must resolve the issue and start puishing my own site into Europe, again. On an associated point, I sell to New Zealand, Australia, Malaysia, USA with no problems at all. Its just the EU who are determined to make us pay for Brexit.

Thanks for this! Do you use Shopify/RM's Click and Drop? If so, it seems like EAS could be workable? As per their comments, it seems quite straight forward?

 

[BrightIdeas]

Hi there and apologies for seriously late reply... IOSS and postal operators are actually the perfect fit, no idiots anywhere

Please use click&drop. They have a placeholder for the IOSS number. If you are on Shopify Basic plan, you do have to make sure your HS codes are passed on. Could be manual for the time being at least.

IOSS number should NEVER be disclosed to anyone but the trusted logistics partner. No customs is going to read it from the label. Click&drop provides the labels with necessary information.

With any questions, feel free to contact us at EAS Project! We are VERY good with indirect taxation, tech and logistics

We are also on Shopify and currently use Royal Mail/Click and Drop. However, we're also signing up with DPD too. Do you work with DPD?!

 

[BrightIdeas]

Hi there and apologies for seriously late reply... IOSS and postal operators are actually the perfect fit, no idiots anywhere

Please use click&drop. They have a placeholder for the IOSS number. If you are on Shopify Basic plan, you do have to make sure your HS codes are passed on. Could be manual for the time being at least.

IOSS number should NEVER be disclosed to anyone but the trusted logistics partner. No customs is going to read it from the label. Click&drop provides the labels with necessary information.

With any questions, feel free to contact us at EAS Project! We are VERY good with indirect taxation, tech and logistics

Also, what do you add to the checkout flow for EU customers? Would love to see screenshots.

 

[TeemuEAS]

I am still trying to work out the best platform to link with Shopify. I keep hearing horror stories. In the meantime I am still using the expensive eBay and OnBuy solutions for the EU only. One thing is for sure, I must find an IOSS solution for my own site as I am not happy to keep advertising and filling the pockets of the marketplace mega monsters. I must resolve the issue and start puishing my own site into Europe, again. On an associated point, I sell to New Zealand, Australia, Malaysia, USA with no problems at all. Its just the EU who are determined to make us pay for Brexit.

Marketplaces do take what is theirs for compliance. + a bit more.

We are working on expanding our solution to more VAT territories, but I can't give you any promises on when AU and NZ would be included. CH and NO would be the next.

For the time being, we will make your EU and UK (for non-UK) simple as it could ever be.

 

[Jan Schwarz]

I also started using EAS and very happy with them so far. Their support is amazing.

One thing regarding using RoyalMail C&D for IOSS: you need to be careful as C&D is importing prices incl. VAT (from Woocommerce at least but I heard the same about Shopify). These (wrong) prices are added to the CN22 and so an order with an intrinsic value of below 150€ suddenly exceeds the IOSS limit and your customer is getting double charged VAT (I have to manually adjust each C&D order to add the correct prices).

The annoying bit is that the C&D support team insists that importing prices incl. VAT is the correct thing to do and they are in denial they may be wrong here.

 

[TeemuEAS]

Also, what do you add to the checkout flow for EU customers? Would love to see screenshots.

Nothing. Shopify Checkout.

 

[TeemuEAS]

I also started using EAS and very happy with them so far. Their support is amazing.

One thing regarding using RoyalMail C&D for IOSS: you need to be careful as C&D is importing prices incl. VAT (from Woocommerce at least but I heard the same about Shopify). These (wrong) prices are added to the CN22 and so an order with an intrinsic value of below 150€ suddenly exceeds the IOSS limit and your customer is getting double charged VAT (I have to manually adjust each C&D order to add the correct prices).

The annoying bit is that the C&D support team insists that importing prices incl. VAT is the correct thing to do and they are in denial they may be wrong here.

Please forward us (EAS) the email from them and we will handle the issue. That is plain and simple wrong.

 

[BrightIdeas]

So, it would

Nothing. Shopify Checkout.

So it would just show the prices inclusive of VAT in the EU? Does it speed up the delivery process for parcels sent from UK to EU. We have lots of delays at the moment.

 

[TeemuEAS]

So, it would

So it would just show the prices inclusive of VAT in the EU? Does it speed up the delivery process for parcels sent from UK to EU. We have lots of delays at the moment.

There will be a separate line for VAT at the checkout and the receipt.

IOSS should speed the delivery. It is unfortunately up to the logistics partner. IOSS allows for a lighter customs clearance with "centralised clearance" which means the logistics company does not have to declare with full customs process at destination customs. this already reduces the costs significantly.

 

[NWH]

I also started using EAS and very happy with them so far. Their support is amazing.

One thing regarding using RoyalMail C&D for IOSS: you need to be careful as C&D is importing prices incl. VAT (from Woocommerce at least but I heard the same about Shopify). These (wrong) prices are added to the CN22 and so an order with an intrinsic value of below 150€ suddenly exceeds the IOSS limit and your customer is getting double charged VAT (I have to manually adjust each C&D order to add the correct prices).

The annoying bit is that the C&D support team insists that importing prices incl. VAT is the correct thing to do and they are in denial they may be wrong here.

Useful to know

 

[BrightIdeas]

There will be a separate line for VAT at the checkout and the receipt.

IOSS should speed the delivery. It is unfortunately up to the logistics partner. IOSS allows for a lighter customs clearance with "centralised clearance" which means the logistics company does not have to declare with full customs process at destination customs. this already reduces the costs significantly.

And how about with DPD? Do they simply have their own process?

 

[bodymindfit]

Hi, I'm interested to know if you looked into this solution any further? It looks too good to be true!

Yes, it now works beautifully. EAS bill me monthly for the EU transactions below the €150 threshold. EAS were brilliant in setting my the plugin on my WordPress website and in ironing out any issues I had. There was a couple of weeks went by were we realised my current shipping broker doesn't handle DDP shipments so they ended up being handled as DDU, which upset a few customers! EAS were good in cancelling any IOSS payment to them for these consignments. Their fees are the most reasonable I have found, charging just €1.25 per consignment. They suggested I use Easyship as a courier broker. The Easyship system is very impressive plus their shipping rates with UPS are good, being another US company I guess. They use other shipping companies too, such as DPD, but UPS offer the best and cheapest service 99% of the time. I had a couple of hickies during the setup, and Easyship too were very helpful too, with both online video advice and technical assistance. I am so glad I dived in with both these companies. All is working really well, plus I am saving shipping with better rates. Hopefully, my EU customers will gain confidence now I can offer them transparent fees at the point of purchase. FYI, I ship parcels weighing 1kg to 25kg around the world, so other couriers may be better for the lighter parcels.

EAS filter just the EU transactions on my WooCommerce site, both above and below the €150 EU threshold. For purchases above the threshold, I still need to work out what to do here as it is a quarterly payment that I am responsible for, not EAS. My quarterly return is upon me and my accountants have no experience how to do this. I have collected the VAT but don't know how/where to pay it. Any advice would be most welcome?

I hope this helps.

 

[bodymindfit]

I would re-phrase your initial sentence as it seems to suggest EAS have exorbitant costs, which I believe is not true. EAS seems to be the most reasonable out there.

I am not understanding your misunderstanding. Yes, I find EAS are true to their word in just charging €1.25 per consignment, which is far cheaper than any other.

 

[TeemuEAS]

And how about with DPD? Do they simply have their own process?

Yes, everyone can. your example DPD clears IOSS through customs in France. The problem with them is that they are not consistent with the handling: one parcel is deemed non-IOSS and exactly same shipment to another country correctly IOSS - despite being customs cleared in same location!

If you are using DPD and start having problems I would simply change the courier. Their customer service is unhelpful with an attitude and I don't think they are interested in fixing an issue which reduces their handling fees.

 

[bodymindfit]

Yes, it now works beautifully. EAS bill me monthly for the EU transactions below the €150 threshold. EAS were brilliant in setting my the plugin on my WordPress website and in ironing out any issues I had. There was a couple of weeks went by were we realised my current shipping broker doesn't handle DDP shipments so they ended up being handled as DDU, which upset a few customers! EAS were good in cancelling any IOSS payment to them for these consignments. Their fees are the most reasonable I have found, charging just €1.25 per consignment. They suggested I use Easyship as a courier broker. The Easyship system is very impressive plus their shipping rates with UPS are good, being another US company I guess. They use other shipping companies too, such as DPD, but UPS offer the best and cheapest service 99% of the time. I had a couple of hickies during the setup, and Easyship too were very helpful too, with both online video advice and technical assistance. I am so glad I dived in with both these companies. All is working really well, plus I am saving shipping with better rates. Hopefully, my EU customers will gain confidence now I can offer them transparent fees at the point of purchase. FYI, I ship parcels weighing 1kg to 25kg around the world, so other couriers may be better for the lighter parcels.

EAS filter just the EU transactions on my WooCommerce site, both above and below the €150 EU threshold. For purchases above the threshold, I still need to work out what to do here as it is a quarterly payment that I am responsible for, not EAS. My quarterly return is upon me and my accountants have no experience how to do this. I have collected the VAT but don't know how/where to pay it. Any advice would be most welcome?

I hope this helps.

This is a quick follow up since I am sorting out my quarterly VAT and checking what happens to DDP shipments to the EU that are above the €150 threshold. Well, it is easier than I thought as my courier broker, Easyship charge me for all fees including Tax, Duty and Courier handling. The latter is a little ambiguous as it can vary from £7.50 to £70 which I believe is based on value. It also varies between the choice of couriers. However, it seems to swing in round-a-bouts as DPD might charge less for courier handling but more for shipping! The choices are there at the time of booking and can be instantly compared. All is now working smoothly and the 'death of a 1,000 paper cuts' EU bureaucracy is mitigated significantly!

 

[Martin Global]

This is a quick follow up since I am sorting out my quarterly VAT and checking what happens to DDP shipments to the EU that are above the €150 threshold. Well, it is easier than I thought as my courier broker, Easyship charge me for all fees including Tax, Duty and Courier handling. The latter is a little ambiguous as it can vary from £7.50 to £70 which I believe is based on value. It also varies between the choice of couriers. However, it seems to swing in round-a-bouts as DPD might charge less for courier handling but more for shipping! The choices are there at the time of booking and can be instantly compared. All is now working smoothly and the 'death of a 1,000 paper cuts' EU bureaucracy is mitigated significantly!

Let me know if you worked it out. We do what Easyship does but we're based in EU and are have great rates with most of the European carriers (leaders on respective markets). We're dealing with shipments above 150 euros on DDP level and might be able to help you find the best solution for this. Give me a shout if you're still struggling with non-IOSS shipments over private message.

 

[TractionEngine]

I'm amazed that this is one of the few threads on this subject on the net.

Post-Brexit we are still encountering numerous issues on an almost-daily basis with shipments to the EU.

The latest chapter of this occurred this week. TNT are charging us £60 customs duty on a shipment went sent to Germany... The best part is, the customer has received the order!

How do we prevent this happening again? My only guess is that the customer refused to pay - I'm baffled that they still delivered it regardless.

Sigh.

 

[TeemuEAS]

Has anyone found a way to sign up to the IOSS system in the EU without having to appoint an EU VAT intermediary. The guidance says it is not necessary to have an intermediary if there is a vat mutual assistance agreement, which the EU and UK now have.

Hi Graham,

It is not possible now nor does it seem possible after the 2025 changes. I know I am shamelessly hinting of a solution I am strongly connected to to avoid the excessive Intermediary fees: EAS Project. We have un-Brexited well over 500 customers

Zero starting fees and zero monthly fees, pay-as-you-go solution. No reason not to take advantage of the new possibilities.

 

[TeemuEAS]

I'm amazed that this is one of the few threads on this subject on the net.

Post-Brexit we are still encountering numerous issues on an almost-daily basis with shipments to the EU.

The latest chapter of this occurred this week. TNT are charging us £60 customs duty on a shipment went sent to Germany... The best part is, the customer has received the order!

How do we prevent this happening again? My only guess is that the customer refused to pay - I'm baffled that they still delivered it regardless.

Sigh.

Stop fighting a fight you will not win TractionEngine. Just signup for IOSS.

Check out EAS Project. No starting or monthly fees, pay-as-you-go solution with full automation. Not only apps and free configuration service to most common platforms but also assistance to make DDP deliveries smooth.

Not my words but those of a clever marketing personality: EAS will un-Brexit you

Disclaimer: I am in no way impartial, I am a proud worker in EAS Project.

 

[TeemuEAS]

A little nugget of information for the IOSS enthusiasts out there:
According to VIDA (VAT In the Digital Age), EU countries are committed to a number of simplifications already in 2025. Including single VAT registration, easing, among other things, multiwarehousing costs.

In addition, it seems IOSS will become an obligatory identifier for anyone selling to EU, regardless of value of shipment.

So, be prepared and get yours early!

If you need help, check in with us at EAS Project

 

[Simon Perkins]

For small business IOSS can be very cost prohibitive and a genuine reason to "switch off" EU deliveries. However, here's some "inside" information that may be interesting to the followers of this thread - most of the large parcel carriers now require you to use IOSS because it makes their processes easier and more cost effective. This is because if you send DDU (no IOSS) your customer is billed VAT and fees before delivery (which you probably know). However this is extremely problematic from parcel carriers' perspective because it can be very difficult and costly for them to recover the fees and VAT from consumers across the EU. Therefore their solution is to insist you use IOSS because it takes this problem away. This leaves UK e-com businesses with the assumption that they must have to have an IOSS number to ship into the EU. The truth is that you don't. It is not mandatory and there are other independent solutions which now offer DDP without the need for IOSS, who are also cheaper and don't surcharge. Very often is about knowing where to look to find the right solution, at the right price point. SAMOS pay the VAT on entry into the EU and then bill this back to the UK e-com business at no extra cost. Means that you can trade into EU at a low cost point and without the need to pay and do all the admin for an IOSS number. Customer is never asked for fees or VAT on delivery. Just need to charge the VAT in the checkout process. Your customers buying and delivery experience from you is then exactly the same as before the UK left the EU. Allows you to confidently develop further sales from EU customers and build brand loyalty. Hope this helps.

 

[TeemuEAS]

EAS project has no starting fee or monthly fee and you get your own IOSS number. Plus, we configure your store to support compliance. Could not be easier. And it is in full compliance.

No charges on delivery, fast customs process and cheaper delivery with IOSS. With EAS, using IOSS is not only cost-efficient, onboarding is also fast and the solution secures your compliance for future.

 

[DontAsk]

Plus, we configure your store to support compliance.

I don't see anything for Opencart.

 

[TeemuEAS]

We currently provide full automation for Shopify, Woo and Magento, but we do have a number of customers using many other platforms.

without the full automation there is, well, an element of manual work. We do keep it to minimum

Just register / get in touch with us and we'll sort it out! I promise we will make it easy and efficient for you also!

 

[DontAsk]

For small business

How small?

There's no way I could send a pallet to you your London hub. This, or sending individual parcels by "overnight parcels" is an added cost.

The website claims to offer collection, but the question about collection in your FAQ is curiously silent about collection.

So, do you offer collection, and at what cost?

 

[Sco]

I'm looking for a new intermediary since my current one is closing down. They've been really good with customer service, plugs in to my Shopify, everything really simple. EAS does look like a good alternative but they're bout 3x more expensive. (For August I paid 0.36EUR per package with my current one.)

Maybe my current intermediary's low price is one of the reasons they're closing down, but 3x is too much. Before this one I was with Deloitte who charged me £200/month and that'd still work out cheaper than EAS, though I had to fill in a spreadsheet myself.

Any recs?

 

[TeemuEAS]

Hi SCO,

We will help you collect our fees at checkout, we don't want to dig into your margins I recommend checking our site early next week, you do have a very viable alternative in EAS

The company you refer to lacked automations, from both sides, theirs and their customer. So yes, that had to do with them not being able to continue.

 

[TeemuEAS]

Hi SCO,

We will help you collect our fees at checkout, we don't want to dig into your margins I recommend checking our site early next week, you do have a very viable alternative in EAS

The company you refer to lacked automations, from both sides, theirs and their customer. So yes, that had to do with them not being able to continue.

We are moving faster, tomorrow you will have a very good reason to check www.easproject.com