Staff Bonus Schemes and Incentives.

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i234i

i234i

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Jul 17, 2007
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  • #1
    Hi there,

    Hope your all well.

    Its finally come the time for me to hire the first assistant, a bar manager for my pub in Berwick. Im looking for guidance, ideas and what you dofrom your experience.

    How is your bonus schemes run in your pubs/business
    Different bonuses and schemes for different levels of staff?

    I'm familiar with a couple of schemes from larger operators but want to find out from other small pub owners what you recommend, what you do, what you find works and doesnt and basically to give me a hand out!

    It might be worth putting also with the bonus scheme you offer for different levels what you expect of them in return and the hours worked?

    Incentives & Extras you offer upper tier ( :) ) staff.

    Im trying to get something that works that i can work out which levels to apply too (bar staff, supervisor, assistant manager and manager) and what to offer so its sorted for new staff being hiring and already running with current staff.
     
    T

    TotallySport

  • #3
    most pubs have houses above, so managers get the house plus their wages, weatherspoons offer 5k etc a year as many of their pubs don't have houses, and wages very depending on ternover, I always worked in amanged houses, so their were no bonuses, the other concern was it was to run in profit and meet financial targets.
     
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    i234i

    i234i

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  • #4
    Thanks for the reply.

    Wetherspoons website advertises.

    Manager. Starting £18k plus 25%. 25% of?
    Assistant manager £16k plus 17%

    What sort of targets were you set etc? How did this work?
    Im keen to look at targets etc but not sure the best way or how to work it.
     
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    i234i

    i234i

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  • #5
    Im keen to see how the targets work, what staff get and how it works from month to month or quarterly etc.

    Aswell as how the bonus schemes work and what the staff get and what the need to do to get them.

    Sorted on wages and salaries! Just targets and bonuses
     
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    T

    TotallySport

  • #6
    Burden said:
    Im keen to see how the targets work, what staff get and how it works from month to month or quarterly etc.

    Aswell as how the bonus schemes work and what the staff get and what the need to do to get them.

    Sorted on wages and salaries! Just targets and bonuses
    Click to expand...
    lol your joking, staff in all pub chains get treated like poop, which is why there is normally high staff turn over.

    This might be wrong but if I remember, as general bar staff your tax code is higher becuase your expected to take tips and not declare them, weatherspoons didn't allow tips to allow the standard tax code, or thats the rubbish I got told.

    Managers generally get targets for stock, staffing levels, turnover, mystery gift visits, other ratings, turnover, etc, its always based on the individual outlet and the manager.

    Its all about the P&L

    There are very few pub chains that allow for wastage in any way, which is impossible to keep to, so you generally buy some in to compensate to keep your job and get the bonus.

    http://www.wetherspoonjobs.co.uk/home/pay/pub-manager

    Its not as simple as to say the standard is X, becuase if the pub is profiltable then bonuses can be achived and paid out, if the pub isn't making money, then it needs to make money before it pays them, and the more it makes the more it can pay.
     
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    patientlady

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    Aug 25, 2009
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  • #8
    Very unusual to have bonus style scheme apart from Senior management. Very hard to administer. Thats what the tips are for.
    Advice on monthly bonus scheme would be just on upselling!
    ie: you have purchased a great deal on NZ Sauvignon, up sell from Chilean for higher margin. Push the food specials (more margin) each special sold receives 5% of main da de da;)
     
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    tony84

    tony84

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    Apr 14, 2008
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  • #9
    It probably depends on the type of pub.

    I used to live in a pub, the staff were on minimum wage + tips. We were generally quiet during the week - the same regulars and the odd other person. Our busy shift was for the football and a saturday night.

    If we had a busy football shift and/or saturday night we would just give them an extra £10 in their wages.

    If your constantly busy and are looking for them to upsell on beer/food etc then you could maybe get 1 secret shopper a week - £10 per week, if they pass or nothing if they fail?
    Alternatively look at what your averaging now, if you beat that they get a bonus?
     
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    dvitendi

    dvitendi

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    Aug 8, 2011
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  • #10
    I can vouch for the appaulling staff treatment in spoons. My younger brother has only just started working for himself - some of the stories he came out with were unbelievable. High turnover of staff indeed!

    Keep smiles on thier faces - priority!
     
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    S

    smo

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    Apr 3, 2010
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  • #11
    I dont run a pub, nor have I ever worked in one.

    I do give bonuses though, however they are not guarenteed. When I employ new staff I say that there is a christmas bonus IF the business has done well and can afford it.

    Essentially the better we do, the more everyone gets.

    I work bonuses out on the number of hours that people do, and their input to the business so my "right hand man" gets the most, and it decreases through the ranks but works out pretty fair in my opinion.
     
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    internetspaceships

    internetspaceships

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    Sep 7, 2009
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  • #12
    Make sure you are firm but fair with your staff.

    They work for you but not the other way around.

    They are there to make you, as a business owner money, and at the point that they don't do this you need to take emotion to one side and replace them.

    Never forget that as an employer.

    Treat them right, and pay them well, but if they take the p*ss then get rid.
     
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    i234i

    i234i

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    Jul 17, 2007
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  • #13
    Thanks the the info guys.

    Dont worry internetspaceships ivemlearnt that the hard way over the years, got a noose on their balls.

    Thats smo, do you do bonuses through christmas etc rather than on targets etc if business does well as a whole.

    Its for manager position on a more monthly basis i was thinking maybe on profit a % if increased say 5-10% on that month last year... Similar to lush


    Thanks for all comments, more the better! Spoons are crap.. But imstill want to know how bonuses work
     
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    PublicanSam

    PublicanSam

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    Feb 26, 2012
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  • #14
    Bonuses should be based on performance. Criteria I have used are: time keeping / absenteeism and profitability/stock results.

    I have always found that by paying a decent wage in the first place (and not NMW) helps with retaining good staff and protecting profitability. Bonuses were usually dished out after Xmas when the business can most afford it.

    Remember the old agage: "Pay peanuts, get monkeys"
     
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