- Original Poster
- #1
This question gets asked a lot here and if I see it I try to provide an answer. But it's such a frequent question for new businesses that I thought I should write a note on it.
The note turned into a novella so I've had to host it on my web site and link to it.
It's obviously a promotional vehicle for Voipfone but I've tried to be as objective as possible and show competing solutions (VoIP and non-VoIP), point out downsides (in VoIP as well as normal telecoms) and provide tips for selecting the right products.
I only mention Voipfone right at the end - so, if you wish to avoid it, just ignore the last page
http://www.voipfone.co.uk/How_to_Get_A_Telephone_Number_For_Your_Business.php
All comments welcome - mods move it wherever you see fit.
The note turned into a novella so I've had to host it on my web site and link to it.
It's obviously a promotional vehicle for Voipfone but I've tried to be as objective as possible and show competing solutions (VoIP and non-VoIP), point out downsides (in VoIP as well as normal telecoms) and provide tips for selecting the right products.
I only mention Voipfone right at the end - so, if you wish to avoid it, just ignore the last page
http://www.voipfone.co.uk/How_to_Get_A_Telephone_Number_For_Your_Business.php
etc etcThe problem
When you start a business you dont always start off renting a nice new office or shop complete with a telephone line and fax machine - lots of people start from home sitting at their kitchen table and trade from a website.
But your new web site needs something behind the Contact Us tab. Customers expect to see a real address and telephone number not just an email address. They want to contact you and you quite often you do too. Without proper contact details people cant really trust you it makes you look amateur.
Using your home telephone number is not really feasible; your kids may keep it engaged all day, you dont want just anyone in your house answering calls from customers and anyway you should keep your private number private.
A mobile number is expensive for a customer to call and just shouts Arthur Dailey at would be customers - if your company cant even afford a phone number why should anybody trust you with their credit card number?
The solutions
All comments welcome - mods move it wherever you see fit.
