- Original Poster
- #1
I have recently imported some goods and UPS issued a Proforma in March for the duty/vat payment to allow release of goods. This was paid immediately and the products released.
2 weeks ago, at the end of May (2 months later) I was contacted by Controlaccount stating that I had a late payment fee, late payment interest and collections charge for the above invoice.
So the proforma invoice I paid in full to release the goods, UPS have taken it upon themselves to increase the VAT/DUTY on this already paid invoice and NOT inform myself about the increase or changes. The next thing I know, I have the above fees to pay from Controlaccount with no prior notification that this needed paying, then hidden additional charges appear out of fresh air.
I'm going to request proof from them for any notification or communication from UPS requesting these additional funds. They have none as I have never received this to this date.
Where do I stand legally with this, although the actual amount is small, I would not hesitate to approach a solicitor on this matter, purely to prevent others from being taken for a ride from these crooks...
Contact wise their website directs to payment links only and any emails replied to bounce back to a non reply system, telephone is automated for payments.
2 weeks ago, at the end of May (2 months later) I was contacted by Controlaccount stating that I had a late payment fee, late payment interest and collections charge for the above invoice.
So the proforma invoice I paid in full to release the goods, UPS have taken it upon themselves to increase the VAT/DUTY on this already paid invoice and NOT inform myself about the increase or changes. The next thing I know, I have the above fees to pay from Controlaccount with no prior notification that this needed paying, then hidden additional charges appear out of fresh air.
I'm going to request proof from them for any notification or communication from UPS requesting these additional funds. They have none as I have never received this to this date.
Where do I stand legally with this, although the actual amount is small, I would not hesitate to approach a solicitor on this matter, purely to prevent others from being taken for a ride from these crooks...
Contact wise their website directs to payment links only and any emails replied to bounce back to a non reply system, telephone is automated for payments.
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