O/T Mam needs help

[Toon]

My mam used to live in a council house. She moved out and I lived there with my girlfriend for a further 6 months or so. I moved out and another woman moved in who coincedentally had the same name as my mam. This was over 4 years ago since I lived there and for the last 6 months or so my mam has been receiving letters and phone calls from solicitors and credit companies asking for money for phone bills etc. The money is not owed by my mam but by this other woman with the same name.

The credit companies will not leave my mam alone and keep asking her for money. My dad has spoken (and shouted) at the people on the phone but they insist on asking for money. He also went to see a solicitor the other day but was quoted £100 up front plus £80 per hour just to write these credit agencies a letter. Obviously that's not going to happen.

What can they do about it?

 

[bwglaw]

The hourly rate quoted by the solicitor is not a bad one. Obviously you are looking to save your money. I suggest your mother contacts her local CAB.

Also bear in mind that if any creditors wish to take legal proceedings they have to prove that your mother is liable for the debt. I am sure your mother can disprove this by documentary evidence. If debt collectors or bailiffs visit your mother, do not invite them in unless they have a warrant from the Court - they are unlikely to have a warrant without first issuing proceedings, which will give your mother an opportunity to defend.

I know the above may appear drastic or harsh but just to prepare your mother so she knows of her rights. If there is going to be just one letter to go out the solicitor's fee should be minimal. Alternatively, see another solicitor, who may charge less, especially if they are a smaller firm. If you have a Law Centre in your area go and see them.