No notifications for @ mentions

[ctrlbrk]

@Ozzy one for you/your team to look at.

Noticed a couple of times people mention my handle (i.e. @ctrlbrk ) but I get no notification for it.

For example @SEO Developer mentioned me recently but I dont' get an alert for that.

Like so
https://ibb.co/MyTJX5W

My preferences are set to 'Receive an alert when someone Mentions you in a message', like so
https://ibb.co/prDWs5g





Thanks

 

[Ozzy]

Umm, no idea
Will ping this as a support request to look at.

 

[ctrlbrk]

Umm, no idea
Will ping this as a support request to look at.

Thanks - did you get notified when I first opened this thread and I mentioned your username?

 

[Ozzy]

Yes I did. Separately I do also watch this forum so I get notifications for any posts in here, so I got two notifications for this post

 

[ctrlbrk]

Ok, so it may be an issue only for my account somehow.

 

[Ozzy]

It seems that way. Feel free to tinker with your privacy and notification settings in the mean time, but yes I'm getting all notifications.

 

[ctrlbrk]

@Ozzy thanks for looking into this - I was mentioned today and I got a notification.

Seems the problem has been resolved. The thread can be closed if needed.

 

[SEODEV#338055]

@Ozzy one for you/your team to look at.

Noticed a couple of times people mention my handle (i.e. @ctrlbrk ) but I get no notification for it.

For example @SEO Developer mentioned me recently but I dont' get an alert for that.

I didn't get a notification for this post either

Like @Ozzy says it's in the notification settings

I turned off notifications as many were a waste of energy