Llyds TSB Internet Banking, who to share log in with ?

[decworld]

Hi,

A client had Lloyds TSB internet banking for business.

They have 2 signatures on the account and wish to know.

Can they give staff access to the internet banking logins or should only sigs have access.

Thanks.

 

[downsouth]

well from a personal perspective user ids/passwords should only be provided to those that actually need access to the company bank account.

would you feel comfortable giving your bank account details out???

 

[decworld]

Thanks.

I am curious as to the terms of internet banking if they are in breach of Lloyds TSB rules.

 

[downsouth]

how would they ever know?

UNLESS your client start querying transactions and is expecting the Lloyds group to reimburse fraudulent transactions etc

 

[decworld]

Very clever.

Yes, basically some money has gone out the clients account and they are concerned as to if they have acted correctly in allowing a staff member access to the banking who is not an account member....

 

[downsouth]

well in this instance I dont think they have acted correctly if they are looking to get this cash back

Without more info on where its gone its hard to suggest other than asking the staff member

 

[Mattonella Tile Studio]

I can only talk from our HSBC business internet banking, but we don't have a company login. I have my own personal login, from which I can access all of the accounts from both of the businesses. I can set up a secondary user who can access everything, or just view things.

I would imagine that Lloyds would have a similar system whereby an individual has their own password, thereby the audit trail can say which user has authorised which transaction.