- Original Poster
- #1
There are several threads about card fraud, PayPal and international shipping etc., but I am concerned how little many seem to know about this subject or are passing on their misconceptions (even worse) to others... 
>> http://www.ukbusinessforums.co.uk/forums/showthread.php?t=161159 <<
FACT : No signature on the transaction no 100% guarantee of being paid.
It doesn't matter if you sent it by PayPal's method of getting a signature via the chosen delivery service, if the payment isn't signed for (in front of you) or the PIN isn't entered (in front of you) and you can prove that is was done whilst you were physically present, then it is a Carholder Not Present transaction. On any chargeback issued if the carholder says they didn't receive the goods and didn't order them, in particular if you didn't ship to the card holders registered address then you have not got a leg to stand upon... they can use several scams to catch you out including shipping back empty boxes.
Scenario, this actually happened to me. On Ebay I am selling Ericsson T28W phones SIM Free using Barclays as my merchant bank, the order comes in and is paid for via my website where I ship by Fedex to San Francisco having verified the address of the card holder and every other detail possible. The buyer asks me for the tracking number which I provide, without my knowledge they call up Fedex and have the parcel re-routed to Indonesia paying for that with the stolen credit card and collect at the local depot... The real cardholder disputes the transaction and I receive a chargeback, one of almost £12,000 in a month total which put me out of business in 1997 and the rules / scams have changed very little during that time.
Carefully read your terms and conditions of the merchant bank, take more diligence than you feel is necessary every time and if it doesn't feel right then just don't do it, ask for an alternative method of payment such as TT or Escrow.
>> http://www.ukbusinessforums.co.uk/forums/showthread.php?t=161159 <<FACT : No signature on the transaction no 100% guarantee of being paid.
It doesn't matter if you sent it by PayPal's method of getting a signature via the chosen delivery service, if the payment isn't signed for (in front of you) or the PIN isn't entered (in front of you) and you can prove that is was done whilst you were physically present, then it is a Carholder Not Present transaction. On any chargeback issued if the carholder says they didn't receive the goods and didn't order them, in particular if you didn't ship to the card holders registered address then you have not got a leg to stand upon... they can use several scams to catch you out including shipping back empty boxes.
Scenario, this actually happened to me. On Ebay I am selling Ericsson T28W phones SIM Free using Barclays as my merchant bank, the order comes in and is paid for via my website where I ship by Fedex to San Francisco having verified the address of the card holder and every other detail possible. The buyer asks me for the tracking number which I provide, without my knowledge they call up Fedex and have the parcel re-routed to Indonesia paying for that with the stolen credit card and collect at the local depot... The real cardholder disputes the transaction and I receive a chargeback, one of almost £12,000 in a month total which put me out of business in 1997 and the rules / scams have changed very little during that time.
Carefully read your terms and conditions of the merchant bank, take more diligence than you feel is necessary every time and if it doesn't feel right then just don't do it, ask for an alternative method of payment such as TT or Escrow.
