customers

  1. A

    Giving Customers Credit - Alternative To Experian

    Have used Experian for many years to manage the risk of giving new customers credit terms. There are things that I dont like about the service and am wondering what other services people would recommend?
  2. ProtecVision23

    Starting My Business - ProtecVision Security

    Hi all, I wanted to ask, what advice people have when running a limited company. [question made bold below by Ozzy] Abit about me, Im a 18 Year old Business owner in Northampton just on the outskirts of Daventry, I had success of building my first DJ business (which i started when i was 8...
  3. How to Deal with Troublesome and Abusive Customers

    How to Deal with Troublesome and Abusive Customers

    While catching up on some of the questions on UK Business Forums over the weekend, I came across this post from member Leeds66, asking for advice on handling a particularly abusive customer. They acknowledged the product they sold had an issue, and they explained the customer was behaving so...
  4. jackleon

    First customers

    What has people's experience been like with getting that first elusive customer? How do you make sure its not tumbleweed on the launch day or that you get some sales before the cashflow runs out ? It would be great to heard some stories and hard truths before I jump into the scary world of...
  5. Six of the best CRM tools for small businesses

    Six of the best CRM tools for small businesses

    CRM (customer relationship management) tools are systems that store all data on your current and potential customers in one place. This helps businesses manage customer relationships, understand their behaviours better and deliver personalised and targeted campaigns accordingly. While...
  6. D

    Versatile CRM for Diverse Businesses

    Hello everyone, I'm reaching out as a developer seeking your valuable insights. I'm considering the development of a CRM (Customer Relationship Management) system that could cater to various types of businesses, ranging from transportation and locksmith services to pest control. While these...
  7. Do businesses have the right to refuse to serve customers?

    Do businesses have the right to refuse to serve customers?

    After a public figure recently claimed that a private bank closed his account due to his personal views, it sparked a discussion amongst UKBF members: should businesses be able to refuse to serve customers? The popular forum thread shows there’s no quick answer. There are lots of variables to...
  8. How to pitch your product in shops and cafes

    How to pitch your product in shops and cafes

    Are you all set to take the shop and cafe industry by storm? Maybe you’ve sent a few emails and made some phone calls, but it’s all gone a little quiet. Ambitious plans to expand your client list are taking priority; it’s time to meet your target groups face to face, but have you polished your...
  9. How to identify your target market

    How to identify your target market

    As with many budding entrepreneurs, you may have a business idea to revolutionise your sector. But do you really know your target market? Whilst your product might be pristine, you may not have anyone to sell to if your marketing efforts are misplaced. So, if you’re ready to capture the...
  10. How to boost customer retention – and what to do if they leave

    How to boost customer retention – and what to do if they leave

    Is your business losing customers? Here are some strategies to improve customer retention – and what to do if you lose them. Research suggests that finding a new customer is five to 25 times more expensive than retaining an existing one. Furthermore, a 5% increase in customer retention can...
  11. V

    Average Number Of Customers

    Hi, I'm finalising my business plan for my retail shop and I was wondering how many customers people get on average an hour/a day? with both high number days & low number days! I'm starting a spiritual shop so any retail shop that sells similar things would be really helpful. I'm doing as much...
    • vp1502
    • Thread
    • business-growth customers sales small-businesses
    • Replies: 12
    • Forum: Start Up Space
  12. etrader

    50% card decline rate for my website visitors. why?

    Greetings! Anybody selling products online in the UK? For me over half of card transactions through Stripe get declined with the exact same reason: 3D Secure attempt failed The customer failed 3D Secure authentication. We are using a UK registered company. UK Stripe. Selling only in the UK...
  13. 10 ways online retailers can reduce customer returns

    10 ways online retailers can reduce customer returns

    Customer returns can be a curse for online retailers. They waste time, money and energy while trashing profits and conversion rates. Learn how you can reduce customer returns with these 10 simple to follow techniques. Online retailers are far more likely to be affected by a higher number of...
  14. 10 tips for answering phone calls professionally

    10 tips for answering phone calls professionally

    In a world where the number of channels via which customers can reach businesses has proliferated as technology evolves, the phone call still matters. Taking and handling phone calls effectively sits at the heart of customer service for millions of UK businesses, large and small. Best...
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